IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, People Management, Rapport Building, Leadership, Diversity Awareness, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Prompt Engineering Tools, Prompt Patterns, Responsible AI, Generative Model Architectures, Google Gemini, AI literacy, LLM Application, Model Evaluation, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Governance, Security Strategy, Security Management, Incident Management, Cyber Security Strategy, Business Continuity Planning, IT Security Architecture, Business Continuity, Disaster Recovery, Cyber Security Policies, Incident Response, IT Management, Cybersecurity, Contingency Planning, Governance, Leadership Studies, Security Controls, Asset Management, Information Assurance, Leadership
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Prompt Patterns, Prompt Engineering, Generative AI, Anthropic Claude, Generative Model Architectures, AI literacy, Responsible AI, ChatGPT, AI powered creativity, Data Ethics, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Deep Learning, Workforce Development, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, Systems Architecture, Android Development, Embedded Software, Application Frameworks, Interoperability
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Data Strategy, Project Implementation, Data Analysis, Team Building, Team Management, Cross-Functional Team Leadership, Case Studies, Decision Making, Leadership
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Diversity Equity and Inclusion Initiatives, Cultural Sensitivity, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Advocacy, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Writing
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Cyber Governance, Security Management, IT Management, Cybersecurity, Governance, Leadership Studies, Cyber Security Strategy, Information Assurance, Leadership, Change Management, Governance Risk Management and Compliance, Organizational Change
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Relationship Building, Professional Networking, Professional Development, Relationship Management, Strategic Leadership, Action Oriented, Initiative and Leadership, Leadership, Leadership Development, Personal Development, Self-Awareness, Branding, Goal Setting, General Networking, Business
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Sustainable Engineering, Process Engineering, Sustainable Technologies, Sustainable Systems, Environment and Resource Management, Public Health, Data Collection, Capital Expenditure, Research, Case Studies
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Health Systems, Primary Care, Health Care Administration, Health Care, Health Administration, Health Care Procedure and Regulation, Health Policy, Healthcare Industry Knowledge, Health Disparities, Health Equity, Systems Thinking, Public Health, Governance, Organizational Strategy
Beginner · Course · 1 - 4 Weeks