IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Language Competency, Vocabulary, Oral Expression, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Intelligence, Reinforcement Learning, AI Personalization, Artificial Neural Networks, Deep Learning, Anomaly Detection, Model Optimization, Dimensionality Reduction
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Science and Research, Research Methodologies, Ethical Standards And Conduct
Mixed · Course · 3 - 6 Months

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Management, Warehousing, Warehouse Management, Logistics Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Inventory Control, Warehouse Operations, Logistics, Transportation Operations, Transportation Management, Supply Chain Management, Supply Chain, Order Delivery, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Algorithms, Debugging, Development Testing, Software Testing, Computational Thinking, Computer Programming, Theoretical Computer Science, Bioinformatics
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Mental Health, Working With Children, Community Mental Health Services, Family Support, Child Development
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Linux Administration, Unix Commands, File Management, Unix Shell, Query Languages, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Beginner · Course · 1 - 4 Weeks