IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Stakeholder Communications, Information Technology, Project Risk Management, Agile Project Management, Relationship Management, Agile Methodology, Project Planning, Initiative and Leadership, Interpersonal Communications, Resource Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, Containerization, CI/CD, Docker (Software), Version Control, DevOps, Application Deployment, Devops Tools, Development Environment, Data Pipelines, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Git (Version Control System), Data Infrastructure, Configuration Management, Performance Tuning, Software Versioning, IT Automation, Root Cause Analysis
Beginner · Course · 3 - 6 Months

Skills you'll gain: File I/O, Data Import/Export, IT Automation, DevOps, Scripting, Python Programming, Debugging, Context Management, Configuration Management, File Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft 365, Collaborative Software, Presentations, Data Visualization, Microsoft Teams, Organizational Skills, Data Management, Data Sharing
Beginner · Course · 3 - 6 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Statistical Inference, Portfolio Risk, Statistical Methods, Pandas (Python Package), Statistical Hypothesis Testing, Probability & Statistics, Risk Analysis, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Feature Engineering, Regression Analysis, Financial Analysis, Jupyter, Financial Market, Market Data, Predictive Modeling, Python Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Pharmacology, Substance Abuse, Substance Abuse Counseling, Pharmacotherapy, Mental and Behavioral Health, Pharmaceuticals, Drug Interaction, Psychiatry, Social Sciences, Neurology, Vulnerability, Pre-Clinical Development, Health Policy, Laboratory Research, Mental Health Diseases and Disorders, Public Health, Treatment Planning
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Environmental Issue, Demography, Energy and Utilities, Environmental Science, Environment and Resource Management, Sustainability Standards, Water Resource Management, Policy Analysis, Natural Resource Management, Social Sciences, Human Development, Climate Change Adaptation, Climate Change Mitigation, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Software Versioning, Open Source Technology, Command-Line Interface, DevOps
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Software Engineering, Data Structures, Memory Management, Computer Programming Tools, Integrated Development Environments, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks