Process mining courses can help you learn process discovery, conformance checking, and performance analysis. You can build skills in data extraction, visualization techniques, and identifying bottlenecks in workflows. Many courses introduce tools like ProM, Celonis, and Disco, which facilitate the analysis of event logs and support the optimization of business processes.

Eindhoven University of Technology
Skills you'll gain: Business Process, Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Operational Analysis, Performance Analysis, Real Time Data, Data-Driven Decision-Making, Data Science, Verification And Validation, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours
Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Process Management, Case Studies, Workflow Management, Process Optimization, Quality Improvement, Lean Methodologies, AI Workflows, Six Sigma Methodology, Innovation, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Text Mining, Data Presentation, Data Mining, Interactive Data Visualization, Data Storytelling, Dashboard, Tableau Software, Plot (Graphics), Natural Language Processing, Scatter Plots, Unsupervised Learning, Data Mapping, Unstructured Data, Statistical Analysis, Graphing, Predictive Analytics, Big Data, Anomaly Detection
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Test Automation, Context Management, Excel Macros, Data Cleansing, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Unstructured Data, Data Flow Diagrams (DFDs), Application Deployment, Programming Principles
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Supervised Learning, Transfer Learning, Recurrent Neural Networks (RNNs), Markov Model, Embeddings, Text Mining, Dimensionality Reduction, Machine Learning Methods, Statistical Machine Learning, Artificial Neural Networks, Classification Algorithms, Data Preprocessing, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Feature Engineering, Applied Machine Learning, Algorithms, Keras (Neural Network Library)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Data Mart, Unix Shell, Big Data, Performance Tuning, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
Intermediate · Course · 1 - 4 Weeks
Process mining is a technique that involves analyzing business processes based on event logs. It helps organizations understand how their processes operate in reality, as opposed to how they are intended to function. This is important because it allows companies to identify inefficiencies, bottlenecks, and areas for improvement, ultimately leading to better decision-making and enhanced operational efficiency.
Careers in process mining are diverse and can include roles such as process analyst, data analyst, business intelligence analyst, and process improvement consultant. These positions often require a blend of analytical skills and business acumen, allowing professionals to leverage data to optimize processes across various industries.
To succeed in process mining, you should develop skills in data analysis, process modeling, and familiarity with process mining tools and software. Additionally, understanding business process management and having a solid foundation in statistics and data visualization can be beneficial.
Some of the best online courses for process mining include Process Mining: Data science in Action and specializations like AI Product & Process Excellence Specialization. These courses provide a comprehensive understanding of process mining techniques and their applications.
Yes. You can start learning process mining on Coursera for free in two ways:
If you want to keep learning, earn a certificate in process mining, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.
To learn process mining, start by enrolling in introductory courses that cover the fundamentals. Engage with practical exercises and case studies to apply what you learn. Additionally, consider joining online forums or study groups to discuss concepts and share insights with peers.
Typical topics covered in process mining courses include process discovery, conformance checking, performance analysis, and the use of various process mining tools. Courses may also explore real-world applications and case studies to illustrate how process mining can drive business improvements.
For training and upskilling employees in process mining, consider courses like AI Product & Process Excellence Specialization and Robotic Process Automation (RPA) Specialization. These programs are designed to equip teams with the necessary skills to leverage process mining effectively.