IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours
University of Glasgow
Skills you'll gain: Data Ethics, Responsible AI, Machine Learning, Deep Learning, Information Privacy, Data Validation, Decision Support Systems, Health Informatics, Predictive Modeling, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Development, Database Systems, Data Management, Databases, Data Integrity, Oracle Databases, Data Modeling, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Management, Cybersecurity, Risk Management, Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Security Controls, Information Systems Security, Enterprise Security, Risk Analysis, Threat Detection, Information Assurance, Open Web Application Security Project (OWASP), Auditing, Compliance Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agentic systems, Human Computer Interaction, UI/UX Strategy, Interaction Design, Persona (User Experience), User Experience Design, Responsible AI, AI Product Strategy, Artificial Intelligence, Automation, Trustworthiness, Machine Learning, Technology Strategies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, System Configuration, Incident Management, Linux Servers, Virtualization, Virtual Machines, TCP/IP, Servers, Security Controls, Apache, Windows Servers, Software Installation, MySQL
Mixed · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Health Technology, Health Informatics, Health Care Administration, Health Information Management, Health Care Procedure and Regulation, Telehealth, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Information Technology, Interoperability, Patient-centered Care, Innovation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours