Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Data Visualization, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), User Centered Design, Data Presentation, Usability, Human Centered Design, Data Storytelling, Design Research, User Research, Graphic and Visual Design, Usability Testing, Quantitative Research, Design Elements And Principles
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Budget Management, Budgeting, Financial Management, Operating Budget, Performance Management, Performance Measurement, Business Planning, Business Strategy, Strategic Planning, Variance Analysis, Cross-Functional Collaboration, Forecasting
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Discussion Facilitation, Digital pedagogy, Education Software and Technology, Pedagogy, Education and Training, Teaching, Student Engagement, Training Programs, Instructional Strategies, Curriculum Development, Social Justice, Innovation, Instructional and Curriculum Design, Collaboration
Mixed · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Agentic systems, Generative AI Agents, Prompt Patterns, Agentic Workflows, Generative Model Architectures, Multimodal Prompts, AI literacy, LLM Application, ChatGPT, AI Workflows, AI Product Strategy, Large Language Modeling, Model Evaluation, Responsible AI, Decision Making
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Information Systems Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Exploit development, Advanced Encryption Standard (AES), Cryptographic Protocols, Intrusion Detection and Prevention, Metasploit, Application Security, Security Testing, Cyber Security Policies
Intermediate · Specialization · 3 - 6 Months

Università Bocconi
Skills you'll gain: Sustainable Systems, Innovation, Competitive Analysis, Land Management, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Sustainable Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Environmental Issue, Food Quality Assurance And Control, Climate Change Adaptation, Business Modeling, Emerging Technologies, Economics, Product Knowledge
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Scope Management, Influencing, Organizational Structure
Mixed · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Working Capital, Supplier Management, Market Share, Supply Chain Management, Blockchain, Supplier Relationship Management, FinTech, Supply Chain, Cash Flows, Business Metrics, Accounts Payable, Supplier Risk Management, Cash Management, Procurement, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Supply Chain Systems
Intermediate · Specialization · 3 - 6 Months

The World Bank Group
Skills you'll gain: Climate Change Programs, Climate Change Adaptation, Climate Change Mitigation, Sustainable Development, Social Impact, Mitigation, Sustainable Systems, Environmental Policy, Natural Resource Management, Water Resources, Environmental Science, Water Resource Management, Scientific Methods, Policy Analysis, Collaboration, Policy Development
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Swift Programming, iOS Development, Apple Xcode, Mobile Development, Objective-C (Programming Language), Object Oriented Programming (OOP), Memory Management, Application Development, Development Environment, Programming Principles, Integrated Development Environments, Image Analysis, Computer Programming, Functional Design
Mixed · Course · 1 - 3 Months

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Control Panels, Automation, Test Automation, Process Design, User Provisioning, Return On Investment, Dashboard, Role-Based Access Control (RBAC), Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Decision Intelligence, Artificial Intelligence, Operational Analysis, Extensible Markup Language (XML), Workflow Management
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Angular, Node.JS, Full-Stack Web Development, HTML and CSS, JavaScript Frameworks, User Interface (UI), Application Deployment, Application Frameworks, Back-End Web Development, Frontend Integration, Front-End Web Development, Hypertext Markup Language (HTML), MongoDB, User Interface (UI) Design, Secure Coding, Middleware, Bootstrap (Front-End Framework), jQuery, Javascript, Cascading Style Sheets (CSS)
Intermediate · Specialization · 1 - 3 Months