IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Professional Development, Human Resources, Human Resource Strategy, Organizational Change, Leadership Development, Professional Networking, Lifelong Learning, Innovation, Case Studies, Time Management, Learning Strategies, Emerging Technologies, Branding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Intrusion Detection and Prevention, Computer Security Incident Management, Incident Management, Threat Detection, Security Information and Event Management (SIEM), IT Automation, Automation, Event Monitoring, Cyber Threat Intelligence, Continuous Monitoring, System Monitoring, Anomaly Detection, Cybersecurity, Security Controls, Data Analysis Software, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Multimodal Prompts, Embeddings, Large Language Modeling, Generative AI, Vector Databases, Image Analysis, Applied Machine Learning
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Governance, Business Transformation, Interoperability, Business Leadership, Strategic Partnership, Strategic Leadership, Leadership, Stakeholder Management, Digital Transformation, Business Strategy, Competitive Analysis, Emerging Technologies, Innovation, Technical Standard
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Group Policy, Dynamic Host Configuration Protocol (DHCP), Azure Active Directory, Active Directory, Windows Servers, Hyper-V, iSCSI Configuration, Virtual Private Networks (VPN), Containerization, Microsoft Azure, Kubernetes, Microsoft Windows, Docker (Software), Hybrid Cloud Computing, Virtualization, Virtual Machines, Server Administration, Network Administration, Authentications, Infrastructure As A Service (IaaS)
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Rust (Programming Language), Data Structures, Package and Software Management, Blockchain, Development Environment, Web Development, Programming Principles, Web Servers, Restful API, System Programming, Maintainability, Algorithms, Integrated Development Environments, Software Testing, Unit Testing, Software Design Patterns, Development Testing, Debugging
Beginner · Specialization · 3 - 6 Months

Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Strategic Planning, Planning, Team Oriented, Goal Setting, Expectation Management, Conscientiousness, Professionalism, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours