IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Cryptography, Cryptographic Protocols, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Key Management, Infrastructure Security, Public Key Infrastructure, Public Key Cryptography Standards (PKCS), Authentications, Mobile Security, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Intercultural Competence, Business Writing, Business Correspondence, Writing, Oral Expression, Verbal Communication Skills, Cultural Responsiveness, Sales Development, Cultural Diversity, Empathy, Professional Development, Active Listening, Concision, Business Communication, Rapport Building, Social Skills, Professionalism, Constructive Feedback, Communication, Proactivity
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Writing, Writing and Editing, Editing, Culture, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Safety Assurance, Patient-centered Care, Accident Prevention, Collaboration, Safety Standards, Teamwork, Patient Advocacy, Hospital Experience, Patient Communication, Stress First Aid, Accountability, Risk Management, Accountability Frameworks, Reliability, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll Administration, Payroll, Payroll Reporting, Payroll Processing, Tax Compliance, Tax Management, Tax Returns, Tax Preparation, Income Tax, Tax Laws, Compliance Reporting, Benefits Administration, Compensation and Benefits
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Digital pedagogy, Learning Management Systems, Language Learning, Collaborative Software, Language Competency
Intermediate · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Git (Version Control System), Version Control, Software Installation, Open Source Technology, Software Development Tools, Software Versioning, Debugging, Linux
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Diversity Programs, Diversity and Inclusion, Diversity Awareness, Demography, Workplace inclusivity, Organizational Development, Cultural Diversity, Organizational Effectiveness, Organizational Strategy, Human Resource Strategy
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, Agentic Workflows, Generative AI, Email Automation, Prompt Engineering, AI Workflows, ChatGPT, AI Personalization, Expense Management, Expense Reports, AI Orchestration, AI literacy, Workflow Management, Tool Calling, Google Sheets, AI Integrations, Memory Management
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: FinTech, Digital Transformation, Innovation, Financial Services, Business Transformation, Technology Strategies, Banking, Business Strategy, IT Management, Organizational Strategy, Organizational Development, Strategic Partnership, Organizational Structure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Building Codes, Construction, Safety Assurance, Safety Standards, Building Services Engineering, Building Design, Facility Management and Maintenance, Hazard Analysis, Design Specifications, Systems Integration
Intermediate · Course · 1 - 4 Weeks