IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Annual Reports, Innovation, Process Design, Business Modeling, Entrepreneurship, Philanthropy, Leadership Development, Strategic Leadership, Corporate Sustainability, Professional Development, Business Ethics, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: NoSQL, Data Warehousing, Database Administration, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Relational Databases, Data Security, Linux Commands, Data Migration, Database Design, Data Governance, Database Management, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Data Architecture, Data Store
Beginner · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Political Sciences, Policy Analysis, Social Justice, Economics, Policy, and Social Studies, Social Sciences, European History, Law, Regulation, and Compliance, Governance, Ethical Standards And Conduct, Socioeconomics, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Power BI, Spreadsheet Software, Timelines, Data Processing, Data Analysis, Data Manipulation, Data Presentation, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Brand Management, Personal Attributes, digital literacy, Social Media, Personally Identifiable Information, Self-Awareness, Social Media Strategy
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Program Development, Python Programming, Data Structures, Computer Programming, Computer Graphics, Diagram Design
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Architecture, Network Performance Management, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Jupyter, Data Modeling, Model Deployment, Data Science, Data Preprocessing, Data Cleansing, Data Mining, Model Evaluation, Business Analysis, Data Analysis, Business Requirements, Decision Tree Learning, Data Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Design, Logo Design, Digital Design, Layout Design, Color Theory, Image Quality, Photo Editing, Creativity
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Artificial Neural Networks, Keras (Neural Network Library), Tensorflow, PyTorch (Machine Learning Library), Data Preprocessing
Intermediate · Course · 1 - 4 Weeks