IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Windows PowerShell, Web Services, Scripting, Remote Access Systems, Shell Script, Simple Object Access Protocol (SOAP), Debugging, IT Automation, Scripting Languages, .NET Framework, Restful API, Microsoft Windows, Data Structures, Windows Servers, Object Oriented Programming (OOP), Computational Logic, User Interface (UI)
Beginner · Course · 3 - 6 Months
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Program Development, Computational Logic, Memory Management
★ 4.5 (6.8K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Express, Typography, Logo Design, Responsible AI, Digital Design, Layout Design, Creative Design, Visual Design, Usability, Graphic and Visual Design Software, Graphic Design, AI powered creativity, Adobe Firefly, User Interface and User Experience (UI/UX) Design, Color Theory, Design Software, Collaborative Software, Content Creation, Artificial Intelligence, Generative AI Agents
★ 4.7 (1.7K) · Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Medical Privacy, Child Development, Cultural Responsiveness, Intercultural Competence, Human Development, Mental Health Diseases and Disorders, Gerontology, Psychiatry, Patient-centered Care, Cultural Diversity, Mental Health Therapies, Professionalism, Psychotherapy, Clinical Psychology, Childhood Education and Development, Mental and Behavioral Health, Mental Health
★ 4.8 (1K) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, File Management, Functional Design, Programming Principles, Data Structures
★ 4.8 (5.4K) · Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Personal Development, Self-Discipline
★ 4.3 (376) · Beginner · Course · 3 - 6 Months

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Agile Product Development, Workflow Management, Sprint Planning, Team Oriented, Team Building, Team Management, Team Performance Management, Lean Methodologies, Performance Metric, Meeting Facilitation, Performance Measurement
★ 4.9 (2.7K) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Liberal Arts
★ 4.6 (2.9K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Solutions, Load Balancing, Cloud Engineering, Infrastructure as Code (IaC), Cloud Computing, Cloud Services, Managed Services, Cloud Management, Cloud Deployment, Solution Architecture, IT Automation, Network Infrastructure, Virtual Private Networks (VPN), Scalability
★ 4.7 (9.2K) · Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Responsible AI, Decision Intelligence, Data Ethics, Data-Driven Decision-Making, Strategic Decision-Making, AI Product Strategy, Strategic Thinking, Business Analytics, Artificial Intelligence, Decision Support Systems, AI Integrations, Decision Making, Organizational Strategy, Stakeholder Engagement, Business Strategy, Overcoming Objections
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence
★ 4.5 (537) · Intermediate · Specialization · 3 - 6 Months