IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL
Beginner · Professional Certificate · 3 - 6 Months

Deep Teaching Solutions
Skills you'll gain: Instructional Strategies, Teaching, Education and Training, Learning Strategies, Pedagogy, Classroom Management, Lecturing, Learning Theory, Differentiated Instruction, Student Engagement, Human Learning, Stress First Aid, Time Management, Mental Concentration, Student-Centred Learning, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Princeton University
Skills you'll gain: Biology, Life Sciences, Physical Science, Biochemistry, Physics, Environment, General Science and Research, Scientific Methods, Mathematical Modeling, Systems Of Measurement
Mixed · Course · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support
Intermediate · Specialization · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Architecture, Network Planning And Design, Virtual Networking, Network Security, Emerging Technologies, Communication Systems, Cloud Services, Network Protocols, Telecommunications, Interoperability, Authentications, Encryption, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Governance, Stakeholder Engagement, Regulatory Compliance, Compliance Management, Risk Management, Business Ethics, Stakeholder Management, Corporate Strategy, Corporate Communications, Business Management, Corporate Sustainability, Business Reporting, Accountability
Beginner · Course · 1 - 4 Weeks

Intel
Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
Beginner · Specialization · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Cross-Functional Team Leadership, Matrix Management, People Management, Discussion Facilitation, Team Building, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Initiative and Leadership
Advanced · Specialization · 3 - 6 Months

Khalifa University
Skills you'll gain: Language Learning, Language Competency, Oral Comprehension, Literacy, Vocabulary, Grammar
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Cloud Deployment, Disaster Recovery, Virtual Machines, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Virtual Networking, Windows PowerShell, System Monitoring, Infrastructure as Code (IaC), Load Balancing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Commercialization, Product Management, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Artificial Intelligence, Return On Investment, Product Development, New Product Development, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks