IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Code Reusability, Software Testing
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, Internet Of Things, Cryptography, Security Requirements Analysis, Network Architecture, Network Security, Operating Systems, Software Systems, System Programming, Cybersecurity, Real Time Data, Web Services, Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), Computer Networking, Threat Modeling, Systems Design
Intermediate · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Development, Intercultural Competence, Time Management, Business Writing, Business Correspondence, Salesforce, Writing, Productivity, Sales Prospecting, Cold Calling, Growth Mindedness, Verbal Communication Skills, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Geneva
Skills you'll gain: Portfolio Management, Risk Management, Portfolio Risk, Investment Management, Risk Analysis, Investments, Risk Modeling, Asset Management, Wealth Management, Risk Appetite, Financial Market, Correlation Analysis, Variance Analysis
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Monitoring, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Building, Lean Manufacturing, Process Improvement and Optimization, Continuous Improvement Process, Team Leadership, Business Process, Production Process, Production Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness
Beginner · Course · 1 - 3 Months
Skills you'll gain: Productivity, Productivity Software, Consolidation, Collaborative Software, Setting Appointments, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Delegation Skills, Team Oriented, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: People Analytics, Human Resource Strategy, Human Resources, Business Priorities, Organizational Strategy, Human Capital, Workforce Planning, Business Analytics, Data Storytelling, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Business Intelligence, Business Strategy, Data-Driven Decision-Making, Analytics, Strategic Decision-Making, Benchmarking, Business Acumen, AI Workflows
Beginner · Course · 1 - 4 Weeks

Neal Davis
Skills you'll gain: Prompt Engineering, Responsible AI, Model Evaluation, Generative Model Architectures, Model Deployment, Generative AI, Model Training, MLOps (Machine Learning Operations), AWS SageMaker, Amazon Web Services, Data Governance, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Large Language Modeling, Data Ethics, Taxonomy, Natural Language Processing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Team Building, Team Leadership, Culture Transformation, Teamwork, Team Performance Management, Collaboration, Leadership Development, Cross-Functional Collaboration, Process Improvement, Conflict Management, Decision Making, Employee Engagement, Creative Problem-Solving, Diversity and Inclusion, Goal Setting, Change Management, Coaching, Problem Solving, Mentorship, Communication
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Precision Medicine, Responsible AI, Drug Development, Data Ethics, Pharmaceuticals, Clinical Trials, Clinical Research, Bioinformatics, AI Product Strategy, AI Enablement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Generative AI, Regulatory Affairs, Healthcare Ethics, Generative AI Agents, Hospital Medicine, Drug Interaction, Agentic systems
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Audit Planning, Software Documentation, Auditing, Document Control, Document Management, Internal Auditing, User Centered Design, Scalability, Content Strategy, Data Cleansing, Content Management, Data Quality, Content Optimization, Content Development and Management, Data Governance
Intermediate · Course · 1 - 4 Weeks