IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Multiple educators
Skills you'll gain: Sustainable Business, Sustainability Reporting, Sustainable Design, Corporate Sustainability, Sustainable Technologies, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Sustainable Development, Sustainable Systems, Energy and Utilities, Sustainability Standards, Business Reporting, Organizational Leadership, Strategic Leadership, Environmental Resource Management, Business Leadership, Sustainable Architecture, Product Engineering, Initiative and Leadership, Electrical Power
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Cryptographic Protocols, Cryptography, Key Management, Encryption, Cybersecurity, Arithmetic, Algorithms, Python Programming
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Public Health and Disease Prevention, Simulations, Systems Analysis, Data Analysis Software
Mixed · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Case Studies, Market Research, Behavioral Economics, Decision Making, Analysis
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Object Oriented Design, Java, Object Oriented Programming (OOP), Unit Testing, Java Programming, Application Development, Data Structures, Application Design, Software Testing, Program Development, Development Testing, Programming Principles, Systems Development, Test Driven Development (TDD), Computer Programming, Other Programming Languages
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Public Health, Public Health and Disease Prevention, Program Management, Model Evaluation, Community Health, Health Technology, Statistical Modeling, Data Management, Decision Support Systems
Advanced · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Economics, Supply And Demand, Business Economics, Game Theory, Market Dynamics, Economics, Policy, and Social Studies, Economic Development, Financial Policy, Socioeconomics, Market Analysis, Operating Cost, Public Policies, Labor Relations, Tax, International Finance, Fiscal Management, General Finance, Cost Benefit Analysis, Cost Accounting, Investments
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Quality Control, Continuous Quality Improvement (CQI), User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Lifelong Learning, Learning Strategies, Peer Review, Collaborative Software, Diagram Design, Collaboration, Information Architecture, Community Development, Team Collaboration, Constructive Feedback
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Empathy & Emotional Intelligence, Liberal Arts, Social Sciences, Culture, Psychology, Anthropology, Artificial Intelligence, Human Computer Interaction, Robotics, Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Stakeholder Management, Performance Improvement, Business Requirements, Business Planning, Stakeholder Communications, Case Studies, Stakeholder Analysis, Governance, Strategic Planning, Problem Solving
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
Beginner · Course · 1 - 3 Months