Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, Business Analysis Tools, User Requirements Documents, Gap Analysis, Requirements Management, Functional Specification, Diagram Design, Needs Assessment, Data Visualization
★ 4.7 (105) · Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Leadership and Management, Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Organizational Change, Business Leadership, Sustainable Business, Marketing, Financial Data, Business Operations, Business Management, Strategic Marketing, Innovation, Corporate Sustainability, Accounting, Change Management, Project Management
★ 4.6 (253) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Front-End Web Development, No-Code Development, WordPress, Web Applications, Web Development, Full-Stack Web Development, Web Development Tools, Back-End Web Development, Content Management Systems
★ 4.6 (415) · Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Project Risk Management, Governance Risk Management and Compliance, Risk Mitigation, Risk Management Framework, Mitigation, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Contingency Planning, Governance, Resilience, Environment
★ 4.6 (368) · Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Marketing Materials, Copywriting, Advertising, Marketing, ChatGPT, Customer Analysis, Content Creation, Marketing Strategies, Customer Insights, Content Performance Analysis
★ 4.5 (108) · Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Scope Management, Influencing, Organizational Structure
★ 4.8 (711) · Mixed · Course · 1 - 3 Months

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving
★ 4.7 (385) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft SQL Servers, SQL, Database Design, Transact-SQL, Databases, Database Management Systems, Database Management, Relational Databases, Data Transformation, Data Manipulation, GitHub Copilot, Query Languages, Generative AI, Data Analysis
★ 4.6 (204) · Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Talent Management, Business Priorities, Strategic Leadership, Strategic Prioritization, Prioritization, Workforce Development, Business Leadership, Organizational Strategy, People Development, Leadership and Management, Business Management, Leadership, Organizational Leadership, Human Capital, Strategic Thinking, Corporate Strategy, Business Strategy, People Management, Business Modeling, Persona (User Experience)
★ 4.8 (631) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), Object Oriented Design, File I/O, C++ (Programming Language), C and C++, Debugging, Game Design, Computer Programming, Event-Driven Programming, Computer Programming Tools, Video Game Development, Unity Engine, Data Structures, C# (Programming Language), Data Storage, 3D Assets, Development Environment, Software Documentation, Program Development
★ 4.5 (212) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design Elements And Principles, Graphic and Visual Design Software, Digital Design, Creative Design, Design and Product, Event Management, Computer Programming
★ 4.6 (44) · Beginner · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Competitive Analysis, Business Planning, Business Strategy, Business Strategies, Market Analysis, Market Opportunities, Value Propositions, Peer Review, Market Research, Entrepreneurship, Service Design, Constructive Feedback, Goal Setting, Needs Assessment
★ 4.7 (307) · Beginner · Course · 1 - 3 Months