• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • M

    Microsoft

    Requirements Gathering in Business Analysis

    Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, Business Analysis Tools, User Requirements Documents, Gap Analysis, Requirements Management, Functional Specification, Diagram Design, Needs Assessment, Data Visualization

    ★ 4.7 (105) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Glasgow

    MBA Essentials

    Skills you'll gain: Leadership and Management, Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Organizational Change, Business Leadership, Sustainable Business, Marketing, Financial Data, Business Operations, Business Management, Strategic Marketing, Innovation, Corporate Sustainability, Accounting, Change Management, Project Management

    ★ 4.6 (253) · Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Getting Started with Front-End and Web Development

    Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Front-End Web Development, No-Code Development, WordPress, Web Applications, Web Development, Full-Stack Web Development, Web Development Tools, Back-End Web Development, Content Management Systems

    ★ 4.6 (415) · Beginner · Course · 1 - 3 Months

  • B

    Banco Interamericano de Desarrollo

    Natural Disaster and Climate Change Risk Assessment

    Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Project Risk Management, Governance Risk Management and Compliance, Risk Mitigation, Risk Management Framework, Mitigation, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Contingency Planning, Governance, Resilience, Environment

    ★ 4.6 (368) · Advanced · Specialization · 1 - 3 Months

  • C

    Coursera

    Prompt Engineering Generative AI for Marketing & Advertising

    Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Marketing Materials, Copywriting, Advertising, Marketing, ChatGPT, Customer Analysis, Content Creation, Marketing Strategies, Customer Insights, Content Performance Analysis

    ★ 4.5 (108) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of California, Irvine

    Inicio y planificación de proyectos

    Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Scope Management, Influencing, Organizational Structure

    ★ 4.8 (711) · Mixed · Course · 1 - 3 Months

  • B

    Berklee

    Creativity And Entrepreneurship

    Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving

    ★ 4.7 (385) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    SQL Foundations

    Skills you'll gain: Microsoft SQL Servers, SQL, Database Design, Transact-SQL, Databases, Database Management Systems, Database Management, Relational Databases, Data Transformation, Data Manipulation, GitHub Copilot, Query Languages, Generative AI, Data Analysis

    ★ 4.6 (204) · Beginner · Course · 1 - 4 Weeks

  • I

    IESE Business School

    ¿Qué hacen los buenos directivos? Prioridades de la Alta Dirección

    Skills you'll gain: Talent Management, Business Priorities, Strategic Leadership, Strategic Prioritization, Prioritization, Workforce Development, Business Leadership, Organizational Strategy, People Development, Leadership and Management, Business Management, Leadership, Organizational Leadership, Human Capital, Strategic Thinking, Corporate Strategy, Business Strategy, People Management, Business Modeling, Persona (User Experience)

    ★ 4.8 (631) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado System

    C++ Programming for Unreal Game Development

    Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), Object Oriented Design, File I/O, C++ (Programming Language), C and C++, Debugging, Game Design, Computer Programming, Event-Driven Programming, Computer Programming Tools, Video Game Development, Unity Engine, Data Structures, C# (Programming Language), Data Storage, 3D Assets, Development Environment, Software Documentation, Program Development

    ★ 4.5 (212) · Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    How to make invitations using Canva

    Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design Elements And Principles, Graphic and Visual Design Software, Digital Design, Creative Design, Design and Product, Event Management, Computer Programming

    ★ 4.6 (44) · Beginner · Guided Project · Less Than 2 Hours

  • C

    California Institute of the Arts

    Plan a Successful Freelancing Business

    Skills you'll gain: Competitive Analysis, Business Planning, Business Strategy, Business Strategies, Market Analysis, Market Opportunities, Value Propositions, Peer Review, Market Research, Entrepreneurship, Service Design, Constructive Feedback, Goal Setting, Needs Assessment

    ★ 4.7 (307) · Beginner · Course · 1 - 3 Months

1…249250251…834

In summary, here are 10 of our most popular service design courses

  • Requirements Gathering in Business Analysis: Microsoft
  • MBA Essentials: University of Glasgow
  • Getting Started with Front-End and Web Development: IBM
  • Natural Disaster and Climate Change Risk Assessment: Banco Interamericano de Desarrollo
  • Prompt Engineering Generative AI for Marketing & Advertising: Coursera
  • Inicio y planificación de proyectos: University of California, Irvine
  • Creativity And Entrepreneurship : Berklee
  • SQL Foundations: Microsoft
  • ¿Qué hacen los buenos directivos? Prioridades de la Alta Dirección: IESE Business School
  • C++ Programming for Unreal Game Development: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok