IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Michigan State University
Skills you'll gain: Family Planning, Oncology, Radiation Therapy, Obstetrics And Gynecology, Gynecology, Patient Education and Support, Treatment Planning, Urology, Pharmacology, Epidemiology, Patient Education And Counseling
Beginner · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Process Driven Development, Software Quality Assurance, Process Management, Software Development, Embedded Software, Verification And Validation, Software Engineering, Software Development Life Cycle, Software Development Methodologies, Quality Assurance, Systems Engineering, Configuration Management, Requirements Analysis, Change Requests, Process Modeling, Quality Control
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Mental Concentration, Goal-Oriented, Tenacity, Empowerment, Resilience, Self-Awareness, Action Oriented, Smart Goals, Persistence, Growth Mindedness, Stress Management, Overcoming Obstacles, Leadership Development, Personal Development, Professional Development, Personal Integrity, Engineering Management, Leadership, Curiosity
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Engineering Plans And Specifications, Building Codes, Building Services Engineering, Architecture and Construction, Industrial Design, Shop Drawing, Architectural Engineering, Construction Engineering, Architectural Design, Engineering Drawings, Computer-Aided Design, Failure Analysis, Technical Drawing, Design Specifications, Engineering Analysis
Advanced · Specialization · 3 - 6 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Materials science, Manufacturing Processes, Mechanical Engineering, Chemistry, Engineering Analysis, Production Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Accounts Payable, Accounts Payable and Receivable, Prompt Engineering Tools, Data Ethics, Accounting and Finance Software, Financial Data, Make.com, Data Governance, Workflow Management, Miro AI, Financial Forecasting, Financial Management, Financial Analysis, Artificial Intelligence, No-Code Development, Budgeting, Forecasting
Intermediate · Specialization · 1 - 3 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Test Data, Performance Metric, Performance Testing, Data Collection, Performance Measurement, Benchmarking, A/B Testing, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Excel Macros, Microsoft Excel, Visual Basic (Programming Language), Simulations, Code Review, User Interface (UI), Spreadsheet Software, Automation, Data Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention, Hardening, Remote Access Systems, Authentications
Beginner · Course · 1 - 4 Weeks