IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Usability Testing, User Interface (UI), Usability, User Research, User Acceptance Testing (UAT), UI/UX Research, Human Computer Interaction, User Interface (UI) Design, Interaction Design, Acceptance Testing, Test Planning
Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health Diseases and Disorders, People Management, Rapport Building, Leadership, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Physiology, Microbiology, Molecular, Cellular, and Microbiology, Public Health and Disease Prevention, Environment, Pathology, Biology, Research
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Budgeting, Data Visualization, Google Sheets, Productivity Software, Budget Management, Spreadsheet Software, Presentations, User Accounts, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Entrepreneurship, Business, Commercial Laws, Business Planning
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Radiation Therapy, Medical Imaging, Diagnostic Radiology, Oncology, Medical Equipment and Technology, Patient Positioning, Biomedical Engineering, Medical Equipment, Treatment Planning, Physics, Production Process
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Data Collection, Regression Analysis, Statistical Methods, Survey Creation, Data Compilation, Quantitative Research, Data Wrangling, Statistical Hypothesis Testing, Descriptive Statistics, Statistical Modeling, Statistical Analysis, Correlation Analysis, Probability Distribution
Beginner · Course · 1 - 3 Months

The Linux Foundation
Skills you'll gain: Git (Version Control System), Version Control, Software Installation, Open Source Technology, Software Development Tools, Software Versioning, Debugging, Linux
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Issue, Solution Design, Sustainable Development, Design Thinking, Business Planning, Human Centered Design, Sustainable Business, Innovation, Entrepreneurship, Economic Development, Needs Assessment, Business Development, Consumer Behaviour, Market Analysis, Market Research, Market Dynamics, Cultural Sensitivity
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Diversity, Cultural Sensitivity, Culture, Intercultural Competence, Strategic Marketing, Marketing Strategies, Marketing, Psychology
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks