IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Network Architecture, Ansible, Virtual Networking, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Network Security, Security Awareness, Remote Access Systems, IT Automation, Network Troubleshooting
Intermediate · Specialization · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Model Optimization, Machine Learning Algorithms, Machine Learning Methods, Applied Machine Learning, Classification Algorithms, Model Evaluation, Jupyter, Statistical Machine Learning, Decision Tree Learning, Model Training, Machine Learning, Data Preprocessing, Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Data Processing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Management Training And Development, Team Management, Team Leadership, Leadership and Management, Organizational Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Professional Development, Employee Engagement, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Spring Framework, Java Programming, Java, File I/O, Java Platform Enterprise Edition (J2EE), Object Oriented Programming (OOP), Application Frameworks, Code Reusability, Data Structures, File Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, Organizational Strategy, Organizational Change, Customer experience improvement, Internal Communications, Business Transformation, Stakeholder Communications, Communication
Beginner · Specialization · 1 - 3 Months

University of Houston
Skills you'll gain: Value-Based Care, Managed Care, Medicare, Care Management, Medicaid, Health Systems, Patient-centered Care, Health Care, Healthcare Industry Knowledge, Health Policy, Continuous Quality Improvement (CQI), Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Public Affairs, Media and Communications, Political Sciences, Policy Analysis, Public Policies, Diplomacy, Social Impact, Public History, Social Sciences, Culture, Investigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Deployment, Cloud Security, Cloud Management
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Interpretation, Translation, and Studies, Collaborative Software, Quality Assurance, Natural Language Processing, Multilingualism, Information Technology, Language Learning, Vocabulary
Intermediate · Course · 3 - 6 Months

Corporate Finance Institute
Skills you'll gain: Financial Statement Analysis, Annual Reports, Financial Statements, Financial Analysis, Financial Reporting, Financial Acumen, Accounting, Management Reporting, General Accounting, Financial Accounting, Business Reporting, Income Statement, Financial Data, Balance Sheet, Auditors Report, Risk Analysis, Business Acumen, Risk Management, Cash Flows
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Design Software, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months