Social work courses can help you learn case management, community outreach strategies, crisis intervention techniques, and the principles of social justice. You can build skills in effective communication with clients, conducting needs assessments, and developing intervention plans tailored to diverse populations. Many courses introduce tools like assessment frameworks, data analysis software, and client management systems, that support tracking progress and evaluating the impact of social work initiatives.

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Generative AI, Higher Education, ChatGPT, Responsible AI, Education Software and Technology, AI Personalization, LLM Application, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Behavior Management, Psychology, Sociology, Social Sciences, Research, Case Studies
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Sustainable Systems, Sustainability Standards, Business Reporting, Annual Reports, Strategic Leadership, Leadership, Social Impact, Organizational Structure, Climate Change Mitigation, Marketing Management, Accounting, Marketing, Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management, Resilience, Conflict Management, Professional Development, Self-Discipline, Relationship Building
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Child Health, Maternal Health, Health Promotion, Social Determinants Of Health, Public Health, Health Equity, Nutrition Education, Community Health, Health Policy, Patient Education And Counseling, Diversity Awareness, Economics, Policy, and Social Studies, Educational Materials, Environmental Issue
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Environment, Environment and Resource Management, Climate Change Programs, Sustainable Development, Natural Resource Management, Liberal Arts, Culture, Cultural Diversity, Ethical Standards And Conduct, Ancient History, Political Sciences
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Artificial Intelligence, Business Strategy, Team Building, Data Ethics, Data Science, Artificial Neural Networks, Machine Learning, Deep Learning, Social Impact, Sales, Writing
Beginner · Course · 1 - 4 Weeks

INSEAD
Skills you'll gain: Agentic systems, Blockchain, Emerging Technologies, AI Security, Healthcare 5.0, AI Enablement, FinTech, Responsible AI, Artificial Intelligence, Generative AI, Internet Of Things, Web Applications, Distributed Computing, Business Ethics, Digital Assets, Data Integrity
Mixed · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Virtual Teams, Recognizing Others, Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Occupational Health, Teamwork, Stress Management, Employee Engagement, Mental Health, Occupational Safety and Health Administration (OSHA), Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Self-Awareness, Resilience, Communication, Leadership and Management
Beginner · Specialization · 3 - 6 Months