• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • I

    Infosec

    Computer Forensics

    Skills you'll gain: Digital Forensics, File Systems, Microsoft Windows, grep, TCP/IP, Network Protocols, Data Security, File Management, Operating Systems, Data Structures, General Networking, Data Validation, File I/O, Record Keeping, Data Integrity, Data Storage, User Accounts, USB, Ethical Standards And Conduct, System Configuration

    ★ 4.7 (351) · Intermediate · Specialization · 3 - 6 Months

  • 2

    28DIGITAL

    Innovation & Entrepreneurship - From Design Thinking to Funding

    Skills you'll gain: Business Modeling, Design Thinking, Innovation, Ideation, Entrepreneurship, Solution Design, Business Strategy, Business Architecture, Customer Insights, Brainstorming, Customer Analysis, Market Opportunities, Entrepreneurial Finance, Creativity, Product Strategy, Fundraising and Crowdsourcing, Value Propositions

    ★ 4.7 (153) · Intermediate · Course · 1 - 3 Months

  • D

    Duke University

    Advertising and Society

    Skills you'll gain: Advertising, Media and Communications, Advertising Campaigns, Online Advertising, Digital Advertising, Electronic Media, Culture, Marketing Psychology, Diversity Marketing, Consumer Behaviour, Ethical Standards And Conduct

    ★ 4.8 (978) · Mixed · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Communication as a Technical Leader

    Skills you'll gain: Interpersonal Communications, Emotional Intelligence, Empathy & Emotional Intelligence, Constructive Feedback, Leadership, Team Collaboration, Empathy, Social Skills, Rapport Building, Trustworthiness, Technical Communication, Leadership Development, Management Training And Development, Engineering Management, Verbal Communication Skills, Active Listening, Communication, Communication Strategies, Supervision, Coaching

    ★ 4.5 (72) · Beginner · Course · 1 - 4 Weeks

  • 2

    28DIGITAL

    Innovation & Entrepreneurship - From Basics to Open Innovation

    Skills you'll gain: Entrepreneurship, Market Opportunities, Market Research, Market Analysis, Innovation, Target Market, Design Thinking, Go To Market Strategy, Product Strategy, Customer Engagement, Customer Insights, Entrepreneurial Finance, Business Modeling

    ★ 4.6 (329) · Intermediate · Course · 1 - 3 Months

  • U

    University of Minnesota

    Analytics for Decision Making

    Skills you'll gain: Time Series Analysis and Forecasting, Model Evaluation, Simulations, Operations Research, Probability Distribution, Mathematical Modeling, Supply Chain Planning, Supply Chain, Probability, Predictive Modeling, Statistical Methods, Data Preprocessing, Transportation, Supply Chain, and Logistics, Business Modeling, Simulation and Simulation Software, Model Training, Business Analytics, Workforce Management, Analytics, Predictive Analytics

    ★ 4.7 (304) · Beginner · Specialization · 3 - 6 Months

  • S

    Shanghai Jiao Tong University

    当代应用心理学

    Skills you'll gain: Human Factors, Consumer Behaviour, Marketing Psychology, Organizational Leadership, Mental Health Diseases and Disorders, Psychological Evaluations, Psychology, Community Mental Health Services, Human Relations Movement, Organizational Effectiveness, Mental Health, Professional Development, Applied Behavior Analysis, Organizational Development, Emotional Intelligence, Criminal Investigation and Forensics, People Management, Leadership Studies, Human Development, Behavior Management

    ★ 4.6 (97) · Mixed · Course · 1 - 3 Months

  • U

    University of Cape Town

    Julia Scientific Programming

    Skills you'll gain: Data Import/Export, Box Plots, Jupyter, Statistical Analysis, Data Visualization, Plot (Graphics), Scientific Visualization, Programming Principles, Descriptive Statistics, Data Manipulation, Mathematical Software, Epidemiology, Numerical Analysis, Computer Programming, Statistical Hypothesis Testing, Scripting, Computational Logic, Mathematical Modeling, Package and Software Management

    ★ 4.4 (439) · Beginner · Course · 1 - 4 Weeks

  • E

    Emory University

    Meaningful Marketing Insights

    Skills you'll gain: Pivot Tables And Charts, Marketing Analytics, Descriptive Statistics, Data-Driven Marketing, Microsoft Excel, Customer Insights, Regression Analysis, Data Analysis, Data-Driven Decision-Making, Excel Formulas, Statistical Visualization, Marketing, Marketing Effectiveness, Exploratory Data Analysis, Consumer Behaviour, Statistical Methods, Data Manipulation, Data Transformation

    ★ 4.3 (292) · Intermediate · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Professional Selling: 3 Steps to High-Performance

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Trustworthiness, Sales Process, Sales Development, Overcoming Objections, Closing (Sales), Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Consultative Selling, Sales Presentation, General Sales Practices, Customer Relationship Building, Needs Assessment, Oral Expression, Sales Presentations, Rapport Building, Sales Pipelines

    ★ 4.8 (93) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Toronto

    The City and You: Find Your Best Place

    Skills you'll gain: Community Development, Socioeconomics, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Human Development, Demography, Economics, International Relations, Diversity and Inclusion

    ★ 4.6 (157) · Beginner · Course · 1 - 3 Months

  • I

    Insper

    Gestão de Operações

    Skills you'll gain: Operations Management, Quality Management, Operations, Process Management, Inventory Management, Business Operations, Quality Improvement, Manufacturing Operations, Inventory Control, Performance Metric, Process Analysis, Business Process, Inventory and Warehousing, Administration, Production Management, Process Improvement, Operational Performance Management, Business Administration, Operational Analysis, Performance Measurement

    ★ 4.8 (593) · Beginner · Course · 1 - 3 Months

1…365366367…834

In summary, here are 10 of our most popular customer relationship management courses

  • Computer Forensics: Infosec
  • Innovation & Entrepreneurship - From Design Thinking to Funding: 28DIGITAL
  • Advertising and Society: Duke University
  • Communication as a Technical Leader: University of Colorado Boulder
  • Innovation & Entrepreneurship - From Basics to Open Innovation: 28DIGITAL
  • Analytics for Decision Making: University of Minnesota
  • 当代应用心理学: Shanghai Jiao Tong University
  • Julia Scientific Programming: University of Cape Town
  • Meaningful Marketing Insights: Emory University
  • Professional Selling: 3 Steps to High-Performance: Kennesaw State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok