Small business courses can help you learn financial management, marketing strategies, customer service techniques, and operational efficiency. You can build skills in budgeting, social media marketing, and effective communication with clients and suppliers. Many courses introduce tools like QuickBooks for accounting, Canva for marketing materials, and CRM software for managing customer relationships, showing how these skills can streamline operations and enhance business growth.

Simplilearn
Skills you'll gain: Email Marketing, Email Automation, Target Audience, Lead Generation, Marketing Automation, Newsletters, Digital Marketing Tools, Campaign Management, Driving engagement, Promotional Strategies, Marketing Materials, Customer Relationship Management (CRM) Software, Account Management, Customer Engagement, Brand Loyalty, Sales, Growth Strategies, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Assertiveness, Empowerment, Personal Attributes, Persuasive Communication, Composure, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Interpersonal Communications, Overcoming Obstacles, Self-Awareness, Honesty, Personal Development, Team Building, Leadership Development
★ 4.9 (58) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Instagram, Social Media Content, Social Media Management, Facebook, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Marketing Automation, Content Creation, Advertising Campaigns, Digital Advertising, Advertising, Content Strategy, Drive Engagement, Subcontracting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Diversity Training, Cognitive flexibility, Leadership, Organizational Leadership, Team Management, Empathy, Drive Engagement, Cultural Diversity, Diversity Equity and Inclusion Initiatives, Collaboration, Diversity Awareness, Diversity Programs, Innovation, Employee Engagement, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Statistical Machine Learning, Data Preprocessing, Data Storage, Data Pipelines, Machine Learning Algorithms, Machine Learning, Data Processing, Data Science, Model Evaluation, Descriptive Statistics
★ 3.8 (1.3K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Requirements, Financial Data, Data Modeling, Financial Analysis, Data Visualization Software, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
★ 4.5 (17) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Program Management, Milestones (Project Management), Program Evaluation, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology, Collaborative Software
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Health Informatics, Leadership Studies, Executive Presence, Strategic Communication, Health Technology, Healthcare Ethics, Strategic Planning, Health Care Administration, Health Policy, Leadership, Business Analysis Tools, Business Planning, Communication Strategies, Patient Safety, Innovation, Healthcare Project Management, Telehealth, Team Leadership, Continuous Quality Improvement (CQI), Safety Standards
★ 4.7 (27) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, AI literacy, AI Security, Generative AI, Regulatory Requirements, Data Ethics, Information Privacy, Law, Regulation, and Compliance, Regulatory Compliance, Regulation and Legal Compliance, Risk Analysis, Case Studies, Data Governance, Risk Mitigation, Risk Management, Mitigation
★ 4.7 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Competitive Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing
★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks