Filter by
The language used throughout the course, in both instruction and assessments.
9 results for "de-escalation"
CVS Health
Skills you'll gain: Communication, Leadership and Management, Problem Solving
Skills you'll gain: Cloud Computing, Customer Success, Customer Support
- Status: Free
University of Michigan
CVS Health
Skills you'll gain: Communication
CVS Health
Skills you'll gain: Communication, Problem Solving
CVS Health
Skills you'll gain: Communication, Leadership and Management, Problem Solving
CVS Health
Skills you'll gain: Communication, Leadership and Management, Problem Solving, Social Media
Johns Hopkins University
Skills you'll gain: Leadership and Management, Planning, Strategy, Critical Thinking, Operations Management, People Management, Strategy and Operations, Business Communication, Business Intelligence, Collaboration, Project Management
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Organizational Development, Strategy and Operations, Business Development, Culture, E-Commerce, Planning, Probability & Statistics, Probability Distribution, Process Analysis, Product Strategy
In summary, here are 10 of our most popular de-escalation courses
- Introduction to Customer Service:Â CVS Health
- Technical Support (IT) Case Studies and Capstone:Â IBM
- Russian Invasion of Ukraine Teach-Out:Â University of Michigan
- Interacting with Customers:Â CVS Health
- Call Center Customer Service:Â CVS Health
- CVS Health Call Center Customer Service:Â CVS Health
- CVS Health Retail Customer Service:Â CVS Health
- Principles of Management:Â Johns Hopkins University
- Escalamiento exitoso e Innovación en los Negocios: Pontificia Universidad Católica de Chile