Results for "de-escalation"
University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
University of California, Irvine
Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Coursera
Skills you'll gain: Composure, Empathy & Emotional Intelligence, Non-Verbal Communication, Emotional Intelligence, De-escalation Techniques, Negotiation, Conflict Management, Price Negotiation, Analysis, Stress Management, Self-Awareness, Value Propositions, Analytical Skills, Adaptability
LearnKartS
Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Leadership Development, Team Leadership, Organizational Leadership, Active Listening, Communication, Organizational Skills
What brings you to Coursera today?
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Prioritization, Rapport Building, De-escalation Techniques, Emergency Response, Psychological Evaluations, Needs Assessment, Empathy, First Aid, Resilience, Mental and Behavioral Health, Psychiatric Assessments, Compassion, Mental Health, Stress Management, Patient Referral
Universidad Nacional Autónoma de México
Skills you'll gain: Exploratory Data Analysis, Pandas (Python Package), Extract, Transform, Load, Data Analysis, NumPy, Package and Software Management, Time Series Analysis and Forecasting, Data Visualization Software, Data Science, Python Programming, Jupyter, Graphing, Matplotlib, Data Import/Export, Data Manipulation, Software Installation, Ubuntu, Scripting, Computational Thinking, Mac OS
Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Empathy, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness
Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening
Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Skills you'll gain: Penetration Testing, Exploitation techniques, Scenario Testing, Brute-force attacks, Cybersecurity, Vulnerability Assessments, Linux, Command-Line Interface, Cryptography, File Management, Microsoft Windows, Scripting, Virtual Machines
In summary, here are 10 of our most popular de-escalation courses
- Conflict Management: University of California, Irvine
- Conflict Resolution Skills: University of California, Irvine
- Introduction to Customer Service: CVS Health
- Handling Difficult Conversations: Packt
- Control Emotions in Deals: Coursera
- Conflict Management Strategies: LearnKartS
- Psychological First Aid: Johns Hopkins University
- Python: de cero a analista de datos: Universidad Nacional Autónoma de México
- Negociación y Resolución de Conflictos: Universidad de Palermo
- Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
