IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Corporate Strategy, Competitive Analysis, Strategic Marketing, Strategic Partnership, Regulatory Compliance, Product Strategy, New Business Development, Market Dynamics, Market Share, Revenue Management, Consumer Behaviour, Marketing
Mixed · Course · 1 - 3 Months

New York University
Skills you'll gain: Network Security, Firewall, IT Security Architecture, Distributed Denial-Of-Service (DDoS) Attacks, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Cyber Attacks, Security Controls, Enterprise Security, Network Protocols, Proxy Servers
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Statistical Methods, Regression Analysis, Plot (Graphics), Data Cleansing, Statistical Hypothesis Testing, Correlation Analysis, Data Preprocessing, Matplotlib, Data Wrangling, Data Visualization, Statistical Analysis, Data Processing, Statistics, Analytics, Statistical Modeling, R Programming, Data Analysis, Statistical Inference, Pandas (Python Package), Python Programming
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Pain Management, Patient Communication, Hospice, Patient-centered Care, Caregiving, Active Listening, Basic Patient Care, Psychosocial Assessments, Care Management, Patient Evaluation, Treatment Planning, Healthcare Ethics, Respiratory Care, Communication Strategies, Empathy, Patient Education and Support, Self-Awareness, Health Assessment, Patient Advocacy, Communication
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Productivity Software, Microsoft Office, Workflow Management, AI powered creativity, Collaborative Software, Data Management, AI Enablement, Strategic Communication, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Presentations, Generative AI, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Content, Content Creation, Social Media, Social Media Management, Driving engagement, Account Strategy, Web Presence, Growth Strategies, Brand Awareness, Account Management, Digital Design
Beginner · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Customer Complaint Resolution, Customer Service, Business Ethics, Customer Support, Marketing Strategies, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Authentications, Incident Response, MITRE ATT&CK Framework, Security Controls, Cryptography, Malware Protection, Cryptographic Protocols, Threat Modeling, Endpoint Security, Key Management, Authorization (Computing), Public Key Infrastructure, Security Management, Vulnerability Assessments, Risk Management, Network Security, Application Security, Asset Management, Cloud Security, OSI Models
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Multimedia, Educational Materials, Adaptive Equipment, Pedagogy, Hypertext Markup Language (HTML), Developmental Disabilities, Instructional Design, Visual Impairment Education, Diversity Awareness, Labor Law, Law, Regulation, and Compliance, Family and Medical Leave Act of 1993, Microsoft Office
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Pedagogy, Discussion Facilitation, Teaching, Instructional Design, Student Engagement, Augmented Reality, Virtual Environment, Digital Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Data Processing, Database Administration, Database Theory, Databases, Data Store, Database Management Systems, Cloud Services, Data Storage, Azure Synapse Analytics, Database Management, Relational Databases, Query Languages, NoSQL, Transaction Processing, Data Management, Cloud Computing, Data Analysis, Unstructured Data, Data Visualization Software
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Generative Model Architectures, Convolutional Neural Networks, Responsible AI, Data Ethics, Model Training, Information Privacy, Data Synthesis
Intermediate · Course · 1 - 4 Weeks