IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Opportunities, Competitive Intelligence, Business Strategy, Revenue Management, Strategic Marketing, Product Lining, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, Regulation and Legal Compliance, Commercial Laws
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Communication Strategies, Social Skills, Interpersonal Communications, Planning, Collaboration, Conflict Management, Constructive Feedback, Leadership, Organizational Skills
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Public History, World History, European History, Policy Analysis, Social Studies, Political Sciences, International Relations, Social Justice, Law, Regulation, and Compliance, Governance
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Physiology, Microbiology, Molecular, Cellular, and Microbiology, Public Health and Disease Prevention, Environment, Pathology, Biology, Research
Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll Administration, Payroll, Payroll Reporting, Payroll Processing, Tax Compliance, Tax Management, Tax Returns, Tax Preparation, Income Tax, Tax Laws, Compliance Reporting, Benefits Administration, Compensation and Benefits
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, Star Schema, Dashboard Creation, Data Visualization Software, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, Business Intelligence Software, Data Management, PostgreSQL, SQL, Analytical Skills, Query Languages, Data Transformation
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Capacity Management, Cost Accounting, Organizational Strategy, Performance Analysis, Operational Analysis, Financial Accounting, Cost Control, Budget Management, Strategic Decision-Making, Internal Controls, Account Strategy, Accounting, Financial Controls, Management Reporting, Financial Data, Budgeting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Generative Model Architectures, Business Analytics, Analytics, Data Quality, Business Analysis, Data Ethics, Quality Improvement, Responsible AI, Data Analysis, LLM Application, Machine Learning, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Energy and Utilities, Sustainable Engineering, Mitigation, Sustainable Development, Engineering, Systems Of Measurement, Environment, Mathematical Modeling, Environmental Monitoring, Sustainable Technologies, Environmental Engineering, Environmental Science, Electrical Power, Physics, Economics
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Data Ethics, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Global Positioning Systems, Research, Electronic Components, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Generative AI, Tensorflow, Autoencoders, Generative Model Architectures, Bayesian Network, Deep Learning, Image Analysis, Bayesian Statistics, Model Optimization, Probability Distribution, Model Training, Sampling (Statistics), Data Transformation
Advanced · Course · 1 - 3 Months