IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Information Systems Security Assessment Framework (ISSAF), Operational Efficiency, Business Process Automation, Data Security, Critical Thinking, Analysis, Innovation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Debugging, Python Programming, Cybersecurity, Scripting, Programming Principles, Data Import/Export, Algorithms, Automation, Computer Programming, File Management
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Education Software and Technology, Teaching, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, End User Training and Support, Emerging Technologies, Vocabulary, Innovation, Digital Transformation
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: AI Personalization, Medical Practices and Procedures, Applied Machine Learning, Deep Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Feature Engineering, Regression Analysis, Dimensionality Reduction, Time Series Analysis and Forecasting, Reinforcement Learning, Generative Model Architectures, Data Cleansing, Data Access, Deep Learning, Data Analysis, Applied Machine Learning, Predictive Modeling, Statistical Inference, Data Science, Machine Learning Algorithms, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Generative AI, Google Gemini, Responsible AI, Google Cloud Platform, Data Governance, Artificial Intelligence, Data Management, Business Solutions, Cloud Platforms, Cloud Infrastructure, Technology Solutions, IT Infrastructure, Decision Making
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building, Active Listening
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Analysis, Data Import/Export, Spreadsheet Software, Data Wrangling, Data Quality, Pivot Tables And Charts, Google Sheets, Data Manipulation, Data Science, Data Integrity, Information Privacy
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis
Mixed · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Skillshare
Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support
Beginner · Specialization · 3 - 6 Months