IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (97) · Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Machine Controls, Robotics, Control Systems, Process Control, Graph Theory, Algorithms, Virtual Environment, Simulation and Simulation Software, Mathematical Modeling, Data Structures, Torque (Physics)
★ 4.8 (140) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Data Ethics, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Global Positioning Systems, Research, Electronic Components, Critical Thinking
★ 4.9 (84) · Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Education and Training, Blended Learning, Interactive Learning, Course Development, Student Engagement, Instructional Strategies, Digital pedagogy, Teaching, Pedagogy, Learning Strategies, Learning Theory, Education Software and Technology, Discussion Facilitation, Higher Education, Collaborative Software, Driving engagement
★ 4.9 (66) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Generative AI, Regulatory Compliance, Generative Model Architectures, Responsible AI, Compliance Management, Governance, Business Risk Management, Risk Management Framework, Risk Management, Data Ethics, Financial Regulation, Anomaly Detection, AI Security
★ 4.3 (43) · Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient Communication, Patient Evaluation, Emergency Medical Services, Basic Patient Care, Treatment Planning, Care Management, Emergency Medicine, Patient Education and Support, Clinical Assessment
★ 4.6 (130) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, IT Automation, Scripting, Bash (Scripting Language), Amazon Web Services, Command-Line Interface, Configuration Management, Amazon Elastic Compute Cloud, Automation, Shell Script, Scripting Languages, Continuous Monitoring, Cloud Management, Continuous Integration, Software Testing
★ 4.6 (80) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Personalized Campaigns, Content Creation, Marketing Operations, Marketing Analytics, Data-Driven Marketing, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Ideation, AI Personalization, Data Analysis
★ 4.5 (32) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cyber Operations, Threat Management, Threat Detection, Cybersecurity, Exploitation techniques, Scripting, IT Automation, Python Programming, Scripting Languages
★ 4.7 (42) · Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Software Design, Systems Development Life Cycle, Software Development Life Cycle, Application Security, Technical Design, Security Engineering, Software Development Methodologies, Conceptual Design, Waterfall Methodology, Requirements Analysis, Agile Methodology
★ 4.6 (253) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
★ 4.7 (42) · Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Control Systems, Mechanics, Mechanical Engineering, Mathematical Modeling, Torque (Physics), Engineering Calculations, Applied Mathematics, Linear Algebra, Graphical Tools, Estimation
★ 4.7 (104) · Intermediate · Course · 1 - 4 Weeks