IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface, Authorization (Computing), Data Storage
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Prompt Engineering Tools, Productivity, LLM Application, Generative AI, AI Workflows, Microsoft Windows, Business Communication
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Responsible AI, Generative AI, ChatGPT, Education Software and Technology, AI Integrations, Design Strategies, Data Ethics, Content Creation, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Threat Modeling, Security Management, Risk Management, Business Continuity Planning, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Security Controls, Continuous Monitoring, Configuration Management, Regulatory Compliance, Governance Risk Management and Compliance, Risk Mitigation, Law, Regulation, and Compliance, Cybersecurity, Cloud Computing, Malware Protection
Intermediate · Specialization · 1 - 3 Months

Codio
Skills you'll gain: Algorithms, C++ (Programming Language), C and C++, Data Structures, Theoretical Computer Science, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Performance Tuning, Cloud Management, Technical Support and Services, Continuous Monitoring, Resource Management, Virtual Machines, Query Languages
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Case Law, Social Studies, Social Justice, Court Systems, Liberal Arts, Public History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Advocacy
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Product Design, Design Strategies, Production Process, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Data Entry, Automation, Data Management, Document Management, Collaborative Software, Data Sharing, User Accounts
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Design, Education Software and Technology, Educational Materials, Communication, Communication Strategies
Beginner · Guided Project · Less Than 2 Hours

Codio
Skills you'll gain: Algorithms, Data Structures, Java, Java Programming, Other Programming Languages
Intermediate · Course · 1 - 4 Weeks