IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Virtualization, Data Integrity, Debugging, Systems Design, Performance Tuning, Distributed Computing, Data Storage, Computer Systems, Command-Line Interface, Virtual Machines, Data Security, Computer Hardware, Scalability, Data Structures, Linux
Beginner · Specialization · 3 - 6 Months

University of Cape Town
Skills you'll gain: Design Thinking, Financial Inclusion, Risk Management, Business Modeling, Innovation, Performance Measurement, Resource Management, Strategic Partnership, Entrepreneurial Finance, Finance, Stakeholder Management, Due Diligence, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Process Improvement, User Story, Project Management, Risk Management, Plan Execution, Business Requirements, Business Process, Needs Assessment, Ethical Standards And Conduct
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Higher Education, Learning Strategies, Student Support and Services, Academic Advising, Time Management, Lifelong Learning, Personal Development, Planning, Collaboration, Resourcefulness, Decision Making, Adaptability, Relationship Building
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Presentations, Interpersonal Communications, Cognitive flexibility, Storytelling, Active Listening, Driving engagement, Adaptability, Ingenuity, Creativity
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Project Closure, Strategic Decision-Making, Governance
Beginner · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Peer Review, Image Quality, Creativity, Content Creation, Storytelling, Writing, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Mechanics, Electrical Systems, Calculus, Mathematical Modeling, Trigonometry, Problem Solving, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Childhood Education and Development, Human Learning, Child Development, Psychology, Teaching, Decision Making, Learning Theory, Instructional Strategies, Learning Strategies, Empathy, Neurology, Magnetic Resonance Imaging, Disabilities, Autism Spectrum Disorders, Medical Imaging, Special Education, Electrophysiology, Differentiated Instruction, Human Development, Non-Verbal Communication
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation
Beginner · Guided Project · Less Than 2 Hours