IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Automation, Supervised Learning
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Higher Education, Learning Strategies, Student Support and Services, Academic Advising, Time Management, Lifelong Learning, Personal Development, Planning, Collaboration, Resourcefulness, Decision Making, Adaptability, Relationship Building
Mixed · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Photography, Peer Review, Image Quality, Creativity, Content Creation, Storytelling, Writing, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Disaster Recovery, Virtual Machines, Cloud Solutions, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Windows PowerShell, System Monitoring, Public Cloud, Infrastructure as Code (IaC), Cloud Security
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Epidemiology, Graph Theory, Infectious Diseases, Program Development, Molecular Biology, Computational Thinking, Algorithms, Software Development
Advanced · Course · 1 - 4 Weeks

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Routing Protocols, Network Routing, TCP/IP, Network Protocols, Network Architecture, Network Performance Management, Computer Networking, OSI Models, Local Area Networks, Algorithms
Intermediate · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, A/B Testing, Statistical Hypothesis Testing, Data Analysis, UI/UX Research, R Programming, User Experience, Probability & Statistics, Human Computer Interaction, Statistics, Statistical Modeling, Regression Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Verification And Validation, Theoretical Computer Science, System Testing, System Software, Systems Design, Software Architecture, Embedded Systems
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Business Process, Software Development, Network Analysis, Business Strategy, E-Commerce, Strategic Thinking, Value Propositions, Application Programming Interface (API), Decision Making, Case Studies, Amazon Web Services
Beginner · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Nutrition and Diet, Meal Planning And Preparation, Nutrition Education, Goal Setting, Self-Discipline, Health And Wellness Coaching, Stress Management, Overcoming Obstacles, Smart Goals, Behavior Management, Exercise Science, Self-Awareness, Mindfulness
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies
Beginner · Course · 1 - 4 Weeks