IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Grammar, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Goal Setting, Mental Concentration, Goal-Oriented, Tenacity, Empowerment, Resilience, Self-Awareness, Action Oriented, Smart Goals, Persistence, Growth Mindedness, Stress Management, Overcoming Obstacles, Leadership Development, Personal Development, Professional Development, Personal Integrity, Engineering Management, Leadership, Curiosity
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Team Management, Team Performance Management, Team Building, Management Training And Development, Expectation Management, Drive Engagement, Project Management Institute (PMI) Methodology, Stakeholder Communications, Stakeholder Analysis, Resource Management, People Development, Relationship Management, Communication Strategies
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Building, People Management, Talent Sourcing, Talent Acquisition, Entrepreneurship, Workforce Development, Motivational Skills, Innovation, Organizational Leadership, Leadership and Management, Drive Engagement, Leadership, Talent Recruitment, Influencing, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Verification And Validation, Theoretical Computer Science, System Testing, Embedded Software, Software Systems, Communication Systems, Systems Design, System Design and Implementation, Embedded Systems, Automation, Process Modeling, Behavioral Management, System Configuration, Markov Model
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Systems, Health Disparities, Health Care, Regulatory Compliance, Health Care Administration, Healthcare Project Management, Clinical Practices, Health Policy, Technical Support, Patient Communication, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: DevSecOps, Cloud Security, Identity and Access Management, User Accounts, Authorization (Computing), Payment Card Industry (PCI) Data Security Standards, Data Security, IT Security Architecture, Security Requirements Analysis, Security Engineering, Private Cloud, Cloud Standards, Security Controls, Cloud Computing Architecture, Network Security, Encryption, Firewall, Google Cloud Platform, CI/CD, Key Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Financial Statement Analysis, Financial Statements, Environmental Social And Corporate Governance (ESG), Financial Analysis, Sustainability Reporting, Risk Management, Budgeting, Income Statement, Risk Modeling, Risk Analysis, Cost Benefit Analysis, Financial Management, Financial Reporting, Balance Sheet, Corporate Sustainability, Financial Forecasting, Engineering Management, Operating Budget, Business Reporting, Cash Flows
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Terraform
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Rehabilitation, Sports Medicine, Medical Emergency, Athletic Training, Injury Prevention, Trauma Care, Safety Training, Neurology, Care Management, Long Term Care, Emergency Response, Health Care Procedure and Regulation
Beginner · Course · 1 - 4 Weeks