IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Stanford University
Skills you'll gain: Game Theory, Business Strategy, Graph Theory, Mathematical Modeling, Bayesian Statistics, Strategic Decision-Making, Behavioral Economics, Probability, Reinforcement Learning, Markov Model, Decision Making, Algorithms, Problem Solving
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Analytical Skills, Data Analysis, Data Cleansing, Data Processing, Data Manipulation, Generative AI, ChatGPT, Version Control, Data Visualization Software, Statistical Analysis, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Unix, Data Science, Data Management, Statistical Methods, Command-Line Interface, Statistical Hypothesis Testing, Linux Commands, Data Analysis Software, Data Quality, Statistical Modeling, Data Structures, Data Analysis, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, File Systems, User Accounts, Linux Servers, Operating System Administration, Command-Line Interface, Shell Script, System Configuration, Open Source Technology, Disaster Recovery, Linux Commands, System Monitoring, Unix Commands, Identity and Access Management, Data Storage Technologies, Systems Administration, Web Servers
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Large Language Modeling, IT Security Architecture, Data Ethics, Threat Modeling, Vulnerability Assessments, Security Engineering, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Artificial Intelligence, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Process Design, Business Modeling, Entrepreneurship, Philanthropy, Leadership Development, Strategic Leadership, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months
Arizona State University
Skills you'll gain: Oral Expression, Design Elements And Principles, Design Strategies, English Language, Language Learning
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, Data Management, People Analytics, HR Tech, Data Governance, Big Data, Machine Learning Algorithms, Personally Identifiable Information, Data Security, Governance, Business Strategy, Human Resources, Credit Risk, Business Transformation, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Data Lakes, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Identity and Access Management, Cloud Storage, Software Architecture, Data Architecture, Data Engineering, Cloud Computing Architecture, API Gateway
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Pandas (Python Package), Jupyter, NumPy, Data Manipulation, Data Science, Data Analysis, Statistical Analysis, Pivot Tables And Charts, Data Cleansing, Data Import/Export, Probability & Statistics, Python Programming, Programming Principles
Intermediate · Course · 1 - 4 Weeks