IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support
Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Application Design, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Microsoft Azure, FinTech, Secure Coding, Cloud Computing Architecture, Development Environment, Web Development Tools
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Technologies, Cloud Infrastructure, Cloud Solutions, Cloud Computing Architecture, Public Cloud, Computing Platforms, Infrastructure As A Service (IaaS), IT Infrastructure, Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Private Cloud, Microsoft Azure, Platform As A Service (PaaS)
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Research, Literacy, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Journalism, Editing, Proofreading, Style Guides, Qualitative Research, Peer Review
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Organizational Change, Agile Methodology, Waterfall Methodology, Organizational Leadership, Organizational Structure, Management Training And Development, Project Closure, Accrual Accounting, Business Management, Governance, Business Ethics, Cash Flows, Innovation, Change Management, Accounting, Project Implementation, Financial Statements, Financial Accounting, Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Package and Software Management, Network Administration, Cloud Hosting, File Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Debugging, Python Programming, Cybersecurity, Scripting, Programming Principles, Data Import/Export, Algorithms, Automation, Computer Programming, File Management
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Constructive Feedback, Proofreading, Literacy, Creative Thinking, Goal Setting, Self-Discipline, Overcoming Obstacles, Critical Thinking
Beginner · Course · 3 - 6 Months