Small business courses can help you learn financial management, marketing strategies, customer service techniques, and operational efficiency. You can build skills in budgeting, social media marketing, and effective communication with clients and suppliers. Many courses introduce tools like QuickBooks for accounting, Canva for marketing materials, and CRM software for managing customer relationships, showing how these skills can streamline operations and enhance business growth.

Skills you'll gain: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Project Management Institute (PMI) Methodology, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Requirements Management, Risk Management, Team Management, Project Management Life Cycle, Project Management, Microsoft Project, Business
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Customer experience improvement, Data Strategy, Data Modeling, Marketing Analytics, Customer Insights, Business Analytics, Business Intelligence, Marketing Strategies, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Communication Strategies, Composure, Stress Management, Organizational Skills
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Storytelling, Influencing, Communication, Leadership, Verbal Communication Skills, Stakeholder Communications, Public Speaking, Communication Strategies, Interpersonal Communications, Meeting Facilitation, Executive Presence, Strategic Communication, Discussion Facilitation, Team Leadership, Active Listening
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sales Development, General Sales Practices, Phone Sales, Verbal Communication Skills, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Customer Engagement
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Business Leadership, Leadership and Management, Organizational Leadership, Emotional Intelligence, Project Management Life Cycle, Decision Making, Leadership, Recognizing Others, Team Motivation, Communication Strategies, Strategic Decision-Making, Project Management, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Marketing Communications, Customer Communications Management, Content Development and Management, Customer Engagement, Promotions and Campaigns
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Facebook, Copywriting, Social Media Marketing, Social Media Strategy, Instagram, Social Media Campaigns, Digital Advertising, Drive Engagement, Content Creation, Advertising, Customer Engagement, Target Audience
Mixed · Course · 1 - 3 Months