Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Structures, Programming Principles, IT Automation, File I/O, Python Programming, Code Reusability, Development Environment, Scripting, Computational Logic, Program Development, Computer Programming, File Systems, Debugging, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: People Analytics, Dashboard Creation, Employee Engagement, Workforce Planning, Human Resources Management and Planning, Root Cause Analysis, Data-Driven Decision-Making, Analytics, Problem Solving, Workforce Management, Employee Surveys, Generative AI, Performance Metric, Management Reporting, Talent Management, Performance Measurement, Business Metrics, Predictive Analytics, Decision Making, Employee Retention
Advanced · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Meeting Facilitation, Empathy, Emotional Intelligence, Negotiation, Team Collaboration, Conflict Management, Constructive Feedback, Teamwork, Team Building, Self-Awareness, Active Listening, Rapport Building, Relationship Building, Collaboration, Self-Discipline, Problem Solving, Public Speaking, Decision Making, Self-Motivation
Beginner · Specialization · 3 - 6 Months

Unilever
Skills you'll gain: Data Governance, Descriptive Analytics, Data Storytelling, Supply Chain, Data Presentation, Supply Chain Management, Demand Planning, Data Literacy, Presentations, Supply Chain Systems, Supply Chain Planning, Process Improvement, Data Management, Process Improvement and Optimization, Data Lakes, Predictive Analytics, Transportation, Supply Chain, and Logistics, Data Analysis, Data Visualization, Problem Solving
Beginner · Professional Certificate · 3 - 6 Months

Minnesota State University, Mankato
Skills you'll gain: Leadership and Management, Leadership Development, Team Management, Leadership, Team Leadership, Initiative and Leadership, Organizational Development, Professional Development, Communication Strategies, Professionalism, Strategic Leadership, Verbal Communication Skills, Conflict Management, Communication, Behavior Management, Performance Analysis, Business Management, Trustworthiness, Adaptability, Problem Solving
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Solving, Risk Analysis, Consultative Approaches, Meeting Facilitation, Proposal Development, Collaboration, Risk Mitigation, Project Risk Management, Discussion Facilitation, Risk Management, Stakeholder Engagement, Design Thinking, Client Support, Goal Setting, Key Performance Indicators (KPIs), Project Documentation, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Management Consulting, Strategic Planning, Business Strategy, Data Presentation, Business Consulting, Interactive Data Visualization, Data Visualization, Stakeholder Engagement, Business Analysis, Stakeholder Management, Generative AI, Microsoft Excel, Problem Solving, Requirements Analysis, Process Improvement, Change Management, Financial Modeling, Lean Six Sigma, Key Performance Indicators (KPIs), Communication
Beginner · Professional Certificate · 3 - 6 Months
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Retrieval-Augmented Generation, Agentic Workflows, Prompt Patterns, AI Enablement, AI Workflows, AI Product Strategy, Generative AI, Prompt Engineering Tools, Multimodal Prompts, OpenAI, Agentic systems, AI Personalization, Thought Leadership, Artificial Intelligence and Machine Learning (AI/ML), Strategic Decision-Making, Responsible AI, Business Strategy
Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Data Storytelling, Decision Making, Critical Thinking, Database Design, Data Manipulation, Data Presentation, Power BI, Data Visualization, Model Evaluation, Feature Engineering, Model Deployment, Interactive Data Visualization, Data Wrangling, Critical Thinking and Problem Solving, Data Analysis Expressions (DAX), Human Centered Design, SQL, Machine Learning, Problem Solving, Python Programming
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, Prompt Patterns, AI powered creativity, ChatGPT, Ideation, Verification And Validation, AI literacy, Creative Problem-Solving, AI Enablement, Responsible AI, Risking, AI Personalization, Image Analysis, LLM Application, Innovation, Brainstorming, Game Design, Organizational Skills, Lesson Planning
Beginner · Specialization · 1 - 3 Months