Цей курс є першим із серії, розробленої для підготовки фахівців з IT-підтримки початкового рівня. У цьому курсі ви познайомитеся зі світом інформаційних технологій, або ІТ. Ви дізнаєтеся про різні аспекти сфери інформаційних технологій, зокрема, про апаратне та програмне забезпечення комп’ютера, Інтернет, усунення несправностей та обслуговування клієнтів. Цей курс охоплює найрізноманітніші теми в галузі ІТ, а також дасть вам уявлення про програму сертифікації.
Основи технічної підтримки
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Основи технічної підтримки
This course is part of IT-підтримка від Google Professional Certificate
Instructors: Onlea support
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5,759 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
668 reviews
Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace
99%
Most learners liked this course
Skills you'll gain
- Hardware Troubleshooting
- General Networking
- Technical Support
- Software Installation
- End User Training and Support
- Network Support
- Technical Support and Services
- Computer Networking
- Information Technology
- System Support
- Help Desk Support
- Computer Architecture
- Desktop Support
- Computer Hardware
- Operating System Administration
- Package and Software Management
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
15 assignments
Taught in Ukrainian
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT-підтримка від Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
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Showing 3 of 668
NU
Reviewed on Mar 13, 2023
Not all materials of the course are accessible for with visual impaired people.
YI
Reviewed on Apr 22, 2023
Матеріали підібрано дуже вдало, вся інформація подається просто і невимушено. За допомогою тестів та практичних завдань є змога самому спробувати виконання ролі ІТ-адміністратора)
DD
Reviewed on Feb 3, 2023
Чудовий курс. Навчає основам, детально і зрозуміло.
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