- Planning
- leading
- organizing
- controlling
- Staffing
- Building a customer service culture
- Active Listening
- Communication
- Holding effective meetings
- Understanding diverse others
- Organizational Culture
- Hiring
ICPM Certified Supervisor Professional Certificate
Stand Out. Get Certified.
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ICPM Certified Supervisor Professional CertificateInstitute of Certified Professional ManagersWhat you will learn
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
Skills you will gain
About this Professional Certificate
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Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.
Earning the CS certification is easy.
1. Register for the specialization.
2. Pass 3 challenging courses at your own pace.
3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination.
Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.
Applied Learning Project
Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.
Shareable Certificate
Earn a Certificate upon completion
100% online courses
Start instantly and learn at your own schedule.
Flexible Schedule
Set and maintain flexible deadlines.
Beginner Level
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
Approximately 4 months to complete
Suggested pace of 2 hours/week
English
Subtitles: English, French, Portuguese (European), Russian, Spanish, Arabic
Shareable Certificate
Earn a Certificate upon completion
100% online courses
Start instantly and learn at your own schedule.
Flexible Schedule
Set and maintain flexible deadlines.
Beginner Level
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
Approximately 4 months to complete
Suggested pace of 2 hours/week
English
Subtitles: English, French, Portuguese (European), Russian, Spanish, Arabic
What is a Professional Certificate?
Build the Skills to Get Job Ready
Whether you’re looking to start a new career, or change your current one, Professional Certificates on Coursera help you become job ready. Learn at your own pace, whenever and wherever it’s most convenient for you. Enroll today and explore a new career path with a 7 day free trial. You can pause your learning or end your subscription at any time.
Hands-On Projects
Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers. You'll need to successfully finish the project(s) to earn your Certificate.
Earn a Career Credential
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career. Many Professional Certificates have hiring partners that recognize the Professional Certificate credential and others can help prepare you for a certification exam. You can find more information on individual Professional Certificate pages where it applies.
There are 3 Courses in this Professional Certificate
Modern Supervisor Skills
342 ratings
This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:
Planning and Organizing for Supervisors
120 ratings
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
Leadership, Motivation and Organizational Control
134 ratings
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
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