ICPM Certified Supervisor Professional Certificate
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What you will learn
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
Skills you will gain
About this Professional Certificate
Applied Learning Project
Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
There are 3 Courses in this Professional Certificate
Modern Supervisor Skills
This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:
Planning and Organizing for Supervisors
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
Leadership, Motivation and Organizational Control
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
Offered by

Institute of Certified Professional Managers
Frequently Asked Questions
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