Use these programs and courses to kickstart your career as an IT support professional or Helpdesk technician.

Use these programs and courses to kickstart your career as an IT support professional or Helpdesk technician.

Curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

Technical Support Fundamentals

Technical Support Fundamentals

Google

COURSE
Rated 4.8 out of five stars. 38652 reviews
Cloud Computing Basics (Cloud 101)

Cloud Computing Basics (Cloud 101)

LearnQuest

COURSE
Rated 4.5 out of five stars. 2902 reviews
 System Administration and IT Infrastructure Services

System Administration and IT Infrastructure Services

Google

COURSE
Rated 4.7 out of five stars. 7636 reviews
Troubleshooting and Debugging Techniques

Troubleshooting and Debugging Techniques

Google

COURSE
Rated 4.5 out of five stars. 510 reviews
The Bits and Bytes of Computer Networking

The Bits and Bytes of Computer Networking

Google

COURSE
Rated 4.7 out of five stars. 16165 reviews
IBM Customer Engagement Specialist Professional Certificate

IBM Customer Engagement Specialist Professional Certificate

IBM

COURSE
Rated 4.8 out of five stars. 488 reviews
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

COURSE
Rated 4.7 out of five stars. 1289 reviews
Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential

Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential

McMaster University

COURSE
Rated 4.8 out of five stars. 8196 reviews
Personality Types at Work

Personality Types at Work

University of Florida

COURSE
Rated 4.5 out of five stars. 352 reviews
Google IT Support

Google IT Support

Google

PROFESSIONAL CERTIFICATE
Rated 4.7 out of five stars. 78418 reviews
Google IT Automation with Python

Google IT Automation with Python

Google

PROFESSIONAL CERTIFICATE
Rated 4.7 out of five stars. 11862 reviews

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