IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Research, Literacy, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Journalism, Editing, Proofreading, Style Guides, Qualitative Research, Peer Review
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Application Deployment, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Cloud Applications, Collaborative Software, Development Environment, Microsoft PowerPoint, Software Development, Microsoft Outlook
Intermediate · Course · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Software, Release Management, Administration, User Interface (UI), System Configuration
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Business Modeling, Business Acumen, Business Strategy, Strategic Decision-Making, Data-Driven Decision-Making, Decision Making, Competitive Analysis, Financial Statements, Leadership, Financial Analysis, Team Leadership, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Cultural Diversity, Aesthetics, Design, Art History, Sustainability Standards, Research, Non-Verbal Communication, Sociology, Design Thinking, Creativity, World History
Beginner · Course · 1 - 3 Months

Skills you'll gain: Red Hat Enterprise Linux, Command-Line Interface, Linux Administration, Linux Commands, User Accounts, Linux, Operating System Administration, Software Installation, System Configuration, Systems Administration, Security Controls, File Management, System Monitoring, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Lifelong Learning, Curiosity, Education Software and Technology, Adaptability, Growth Mindedness, Open Mindset, Professional Development, Constructive Feedback, Personal Development, Human Learning, Creativity, Teaching, Self-Motivation, Psychology, Learning Strategies, Time Management
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Go (Programming Language), Data Structures, C and C++, C (Programming Language), Object Oriented Programming (OOP), Programming Principles, Software Design Patterns, Debugging, Computer Programming, Unit Testing, Integrated Development Environments, Algorithms, Pseudocode, Command-Line Interface, Graph Theory, Computer Science, File Systems, Artificial Intelligence, Integration Testing
Intermediate · Specialization · 3 - 6 Months

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Sociology, Behavior Management, Conflict Management, Interpersonal Communications, Research, Diversity Awareness, Ethical Standards And Conduct, Experimentation
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, User Interface (UI), Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Heat Maps, Data Visualization Software, Interactive Data Visualization, Distributed Computing, Computer Programming, Data Processing, Real Time Data, Performance Tuning
Intermediate · Specialization · 3 - 6 Months