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Explore the Customer Success Course Catalog
- Status: NewStatus: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Persona Development, Verification And Validation, Google Sheets, Automation, Natural Language Processing
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Skills you'll gain: Generative AI, ChatGPT, OpenAI, Data Ethics, Leadership and Management, Business Leadership, Strategic Leadership, Business Ethics, IBM Cloud, Tensorflow, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Content Creation, Business Transformation, New Business Development, Innovation, Software Development Tools
University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Interpersonal Communications, Business Communication, Relationship Building, Price Negotiation, Professional Networking, Conflict Management, Leadership, Growth Mindedness, Personal Development, Self-Awareness, Self-Motivation, Lifelong Learning
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, User Acceptance Testing (UAT), Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Continuous Deployment, Team Leadership, DevOps, Innovation, Analytics, Product Improvement, Business Analytics, Ideation
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), IBM Cloud, Private Cloud, Data Loss Prevention, Deep Learning, WordPress, Artificial Neural Networks, Cloud Services, Application Deployment, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Software Development Tools, Image Analysis
DeepLearning.AI
Skills you'll gain: Tensorflow, Computer Vision, Image Analysis, Keras (Neural Network Library), Natural Language Processing, Time Series Analysis and Forecasting, Deep Learning, Applied Machine Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Text Mining, Forecasting, Machine Learning, Supervised Learning, Data Processing, Data Transformation
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Brainstorming, Decision Making, Creative Thinking, Project Management, Project Planning, Risk Analysis, Emotional Intelligence, Scope Management, Relationship Building
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- Google UX Design:Â Google
- Google Digital Marketing & E-commerce:Â Google
- Generative AI Fundamentals:Â IBM
- Achieving Personal and Professional Success:Â University of Pennsylvania
- Digital Product Management:Â University of Virginia
- DevOps, Cloud, and Agile Foundations:Â IBM
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- AI Foundations for Everyone:Â IBM