• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Management

Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


  • Status: New
    New
    Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Solución pacífica de conflictos. Menos gritos más acuerdos

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Communication, Empathy, Active Listening, Non-Verbal Communication, Problem Solving, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Influencing, Collaboration and Decision Making

    Skills you'll gain: Negotiation, Trustworthiness, Influencing, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Analytical Skills, Analysis, Leadership, Cooperation, Supervision, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Collaboration, Case Studies, Decision Making, Relationship Building

    4.5
    Rating, 4.5 out of 5 stars
    ·
    60 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Hybrid Teams

    Skills you'll gain: Accountability Frameworks, Team Performance Management, Case Studies, Team Leadership, Team Management, People Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Telecommuting, Collaboration, Leadership, Drive Engagement, Workforce Management, Team Collaboration, Productivity, Trustworthiness, Employee Engagement, Adaptability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Manager of Managers: Navigating Crisis and Uncertainty

    Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Decisiveness, Dealing With Ambiguity, Leadership and Management, Service Recovery, Leadership, Leadership Development, Team Leadership, Empathy, Interpersonal Communications, Decision Making, Executive Presence, Composure, Empowerment, Internal Communications, Overcoming Obstacles, Emotional Intelligence, Adaptability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Behavioral Management, Conflict Management, Leadership and Management, People Management, Overcoming Objections, Composure, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Accountability, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Drive Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Team Performance Management, Labor Law, Human Resources, Team Collaboration, Communication, Labor Compliance, Communication Strategies, Active Listening, Constructive Feedback

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Information Security Incident Management

    Skills you'll gain: Incident Management, Incident Response, Computer Security Incident Management, Disaster Recovery, Security Management, Business Continuity, Threat Management, Crisis Management, Business Continuity Planning, Contingency Planning, Gap Analysis, Performance Improvement, Risk Analysis, Legal Risk, Digital Forensics, Process Improvement, Continuous Improvement Process, Governance Risk Management and Compliance, Risk Mitigation, Team Management

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Critical Communication and Leadership Skills

    Skills you'll gain: Active Listening, Conflict Management, Management Training And Development, Rapport Building, Drive Engagement, Concision, Leadership and Management, Leadership, Interpersonal Communications, Professional Development, Empathy, Relationship Building, Leadership Development, Team Leadership, Team Management, Strategic Communication, Emotional Intelligence, Employee Relations, Cross-Functional Collaboration, Employee Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Communication Strategies, Diversity Awareness, Cultural Sensitivity, Communication Planning, Culture, Interpersonal Communications, Conflict Management, Communication, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    681 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Helping Your Organization Manage Risk and Crisis

    Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Crisis Intervention, Contingency Planning, Risk Mitigation, Risk Analysis, Communication Strategies, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Incident Management and Continuous Improvement

    Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Infrastructure Security, Cybersecurity, Cyber Security Policies, Remote Access Systems, Telecommuting, Cyber Security Strategy, Security Strategy, Security Software, Employee Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Managing and Closing Successfully

    Skills you'll gain: Project Closure, Project Implementation, Project Management Life Cycle, Change Control, Project Controls, Project Performance, Project Management, Performance Reporting, Sprint Planning, Project Planning, Change Requests, Agile Project Management, Microsoft Excel, Plan Execution, Report Writing, Team Leadership, Leadership, Microsoft Word, Leadership Development

    Mixed · Course · 1 - 4 Weeks

1…789…834

In summary, here are 10 of our most popular conflict management courses

  • Solución pacífica de conflictos. Menos gritos más acuerdos: Universidad Nacional Autónoma de México
  • Influencing, Collaboration and Decision Making: Starweaver
  • Managing Hybrid Teams: Packt
  • Manager of Managers: Navigating Crisis and Uncertainty: Coursera
  • Manage Abrasive Workplace Behavior With Backbone: University of Colorado Boulder
  • Industrial Relations: Fostering Workplace Climate: Coursera
  • Information Security Incident Management: LearnKartS
  • Critical Communication and Leadership Skills: SkillUp
  • Intercultural Communication and Conflict Resolution: University of California, Irvine
  • Helping Your Organization Manage Risk and Crisis: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok