Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Success Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
University of Michigan
Skills you'll gain: Growth Mindedness, Tenacity, Goal-Oriented, Action Oriented, Personal Development, Resilience, Optimism, Goal Setting, Overcoming Obstacles, Open Mindset, Self-Motivation, Self-Awareness, Relationship Building, Positivity, Motivational Skills, Persistence, Social Skills, Lifelong Learning, Self-Discipline, Strong Work Ethic
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Self-Awareness, Self-Motivation, Lifelong Learning, Goal Setting, Relationship Building, Cultural Diversity
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Branding and Customer Experience:Â IE Business School
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Introduction to Customer Service:Â CVS Health
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Sales and CRM Overview:Â Salesforce
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Foundations of Digital Marketing and E-commerce:Â Google
- The Science of Success: What Researchers Know that You Should Know:Â University of Michigan
- Success:Â University of Pennsylvania