Google
Google IT Support Professional Certificate
Google

Google IT Support Professional Certificate

Get on the fast track to a career in IT. In this certificate program, you’ll learn in-demand skills, and get AI training from Google experts. Learn at your own pace, no degree or experience required. Additionally, when you enroll today, you’ll get access to Google AI Essentials at no cost. Offer ends 11/30*

Google Career Certificates

Top Instructor

1,671,008 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(178,709 reviews)

Beginner level

Recommended experience

Flexible schedule
6 months, 10 hours a week
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise
4.8

(178,709 reviews)

Beginner level

Recommended experience

Flexible schedule
6 months, 10 hours a week
Learn at your own pace
Build toward a degree

What you'll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in English

See how employees at top companies are mastering in-demand skills

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Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Cybersecurity
Category: Wireless Security
Category: Cryptography
Category: Network Security

What you'll learn

Skills you'll gain

Category: Powershell
Category: Linux File Systems
Category: Command-Line Interface
Category: Linux

What you'll learn

Skills you'll gain

Category: Binary Code
Category: Customer Support
Category: Linux
Category: Troubleshooting

What you'll learn

Skills you'll gain

Category: Domain Name System (DNS)
Category: Ipv4
Category: Network Model
Category: Troubleshooting

What you'll learn

  • Boost your IT support skills with AI
  • Leverage AI for faster troubleshooting
  • Communicate technical concepts with AI
  • Automate routine IT tasks with AI
  • Simplify IT documentation using AI
  • Use AI to identify IT security risks

Skills you'll gain

Category: Directory Service
Category: Lightweight Directory Access Protocol (LDAP)
Category: Backup

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

 
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This Professional Certificate has ACE® recommendation. It is eligible for college credit at participating U.S. colleges and universities. Note: The decision to accept specific credit recommendations is up to each institution. 

Instructor

Google Career Certificates

Top Instructor

Google
325 Courses10,911,589 learners

Offered by

Google

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Frequently asked questions

¹ Median salary and job opening data are sourced from United States Lightcast™ Job Postings Report. Data for job roles relevant to featured programs (3/1/2023 - 3/1/2024) ² Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022.