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Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.


Popular Conflict Management Courses and Certifications


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    Coursera

    The Manager-of-Managers Playbook

    Skills you'll gain: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Leadership, Employee Coaching, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management

    Intermediate · Specialization · 3 - 6 Months

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    Arizona State University

    Professional Skills: Assessing Conflict

    Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Professionalism, Negotiation, Verbal Communication Skills, Collaboration, Emotional Intelligence, Empathy, Constructive Feedback, Analysis, Discussion Facilitation, Interviewing Skills, Communication, Decision Making, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: New
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    SkillUp

    Critical Communication and Leadership Skills

    Skills you'll gain: Active Listening, Conflict Management, Leadership and Management, Leadership, Interpersonal Communications, Empathy, Relationship Building, Verbal Communication Skills, Leadership Development, Team Leadership, Communication, Team Performance Management, Team Management, Strategic Communication, Constructive Feedback, Emotional Intelligence, Employee Relations, Non-Verbal Communication, Cross-Functional Collaboration, Employee Engagement

    Intermediate · Course · 1 - 3 Months

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    Johns Hopkins University

    Managing Yourself and Others

    Beginner · Course · 1 - 3 Months

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    Microsoft

    Negotiation and Ethical Practices in Account Management

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    ESSEC Business School

    Negotiation, Mediation, and Conflict Resolution - Capstone Project

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    279 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    P

    Packt

    Soft skills

    Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication

    4.6
    Rating, 4.6 out of 5 stars
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    246 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Arizona State University

    Professional Skills: Managing Stress and Time

    Skills you'll gain: Productivity, Time Management, Resilience, Stress Management, Prioritization, Mindfulness, Personal Development, Organizational Skills, Stress First Aid, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Starweaver

    Relationship Management and Business Development

    Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

    4.5
    Rating, 4.5 out of 5 stars
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    257 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
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    Erasmus University Rotterdam

    When Disaster Meets Conflict

    Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Crisis Intervention, Policy Analysis, Emergency Response, Mitigation, International Relations, Case Studies, Risk Analysis, Community Development, Risk Management, Research, Climate Change Adaptation, Socioeconomics

    4.7
    Rating, 4.7 out of 5 stars
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    81 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
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    Alfaisal University | KLD

    إدارة الأزمات | Crisis Management

    Skills you'll gain: Crisis Management, Risk Management, Case Studies, Problem Solving, Emergency Response, Conflict Management, Risk Analysis, Communication Planning

    4.8
    Rating, 4.8 out of 5 stars
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    95 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular conflict management courses

  • The Manager-of-Managers Playbook: Coursera
  • Professional Skills: Assessing Conflict: Arizona State University
  • Critical Communication and Leadership Skills: SkillUp
  • Managing Yourself and Others: Johns Hopkins University
  • Negotiation and Ethical Practices in Account Management: Microsoft
  • Conflict resolution for Leaders: Creo Incubator
  • Negotiation, Mediation, and Conflict Resolution - Capstone Project: ESSEC Business School
  • Soft skills: Packt
  • Professional Skills: Managing Stress and Time: Arizona State University
  • Relationship Management and Business Development : Starweaver

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