Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurship, Digital Marketing, Performance Measurement, Market Opportunities, Customer Acquisition Management, Business Valuation, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Presentations, Team Building, Ideation, Target Market, Business Strategy
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
University of Pennsylvania
Skills you'll gain: Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Data Security, Governance, Business Strategy, Human Resources, Business Leadership, Organizational Strategy, Credit Risk, Risk Management, Tensorflow, Personalized Service, Digital Transformation, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
- Status: Free
Stanford University
Skills you'll gain: Descriptive Statistics, Statistics, Statistical Methods, Sampling (Statistics), Statistical Analysis, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Statistical Inference, Probability, Exploratory Data Analysis, Quantitative Research, Probability Distribution, Correlation Analysis
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Data Presentation, Document Management, SQL, Generative AI, Artificial Intelligence, Query Languages, Data Visualization Software, Database Management, Data Analysis, Debugging, Productivity Software, Microsoft Excel, Data-Driven Decision-Making, Creative Thinking, Exploratory Data Analysis, Creativity, Big Data, Natural Language Processing, Data Transformation
- Status: Free
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Customer Insights, Market Research, Data Science, Market Analysis, Marketing Analytics, Data-Driven Decision-Making, Business Marketing, Consumer Behaviour, Artificial Intelligence, Predictive Analytics, Business Strategies
DeepLearning.AI
Skills you'll gain: Generative AI, OpenAI, ChatGPT, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Automation, Ethical Standards And Conduct, Machine Learning, Feasibility Studies, Cloud Applications, Reinforcement Learning
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Entrepreneurship:Â University of Pennsylvania
- IBM Product Manager:Â IBM
- Generative AI for Customer Support:Â IBM
- AI For Business:Â University of Pennsylvania
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Google UX Design:Â Google
- Introduction to Statistics:Â Stanford University
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Generative AI Data Analyst:Â Vanderbilt University