Professional Development completion badge issued by COURSERA

Professional Development

Completed by Debbie Baartman on June 30, 2025

Verified learner ·

Badge ID: PYd0vNSoTK6HdLzUqByuJg

About this Badge

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Learning objectives

  • Develop critical and creative thinking skills to effectively analyze and solve problems using a structured five-step method.
  • Enhance communication skills through active listening, verbal expression, and professional email writing to improve interpersonal and professional interactions.
  • Cultivate emotional intelligence and resilience by applying mindfulness and growth mindset strategies to navigate personal and professional challenges.
  • Master negotiation and conflict resolution techniques to influence organizational decision-making and manage diverse workplace dynamics.

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