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Explore the Technical Support Course Catalog
Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts
- Status: New
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Technical Support, Web Applications
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Continuous Monitoring, Linux Commands, Scripting
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization
- Status: New
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
Skills you'll gain: Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, User Story, Stakeholder Engagement, Sprint Retrospectives, Stakeholder Management, Competitive Analysis
Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Productivity Software, Collaborative Software, Data Import/Export, Microsoft Windows, Proofreading, Editing, Document Management, Technical Documentation, Writing, Data Entry, Data Management
Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Responsive Web Design, Data Structures, Unix Commands, HTML and CSS, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Bootstrap (Front-End Framework), React.js, Mobile Development, Front-End Web Development, Algorithms, Javascript
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI, Data Ethics, Large Language Modeling, Leadership and Management, Business Leadership, Strategic Leadership, Business Ethics, Legal Risk, IBM Cloud, Google Cloud Platform, Artificial Intelligence, Program Development, Artificial Neural Networks, Business Development, Deep Learning, Content Creation, Business Transformation
Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, GitHub, Web Design and Development, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Unit Testing, Algorithms, Web Development
Skills you'll gain: React Native, Android Studio, Restful API, Version Control, UI/UX Research, Usability Testing, Git (Version Control System), Data Structures, Jest (JavaScript Testing Framework), Unix Commands, Android Jetpack, Android Development, Persona (User Experience), GitHub, Interaction Design, Kotlin, User Experience Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), Mobile Development
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Introduction to Hardware and Operating Systems: IBM
- Generative AI for Customer Support: IBM
- AWS Cloud Support Associate: Amazon Web Services
- Troubleshooting and Debugging Techniques: Google
- AWS Cloud Technical Essentials: Amazon Web Services
- Dell Technologies Customer Service for Technical Support: Dell
- IBM Product Manager: IBM
- Microsoft 365 Fundamentals: Microsoft
- Meta Front-End Developer: Meta
- Generative AI Fundamentals: IBM