These courses can help you kickstart a career in customer service.

These courses can help you kickstart a career in customer service.

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These courses and Specializations have been hand-picked by the learning team at Coursera

IBM Customer Engagement Specialist Professional Certificate

IBM Customer Engagement Specialist Professional Certificate

IBM

COURSE
Rated 4.8 out of five stars. 483 reviews
Technical Support Fundamentals

Technical Support Fundamentals

Google

COURSE
Rated 4.8 out of five stars. 37696 reviews
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

COURSE
Rated 4.3 out of five stars. 632 reviews
Creative Problem Solving

Creative Problem Solving

University of Minnesota

COURSE
Rated 4.3 out of five stars. 1374 reviews
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

COURSE
Rated 4.8 out of five stars. 1490 reviews
Spanish for Successful Communication in Healthcare Settings

Spanish for Successful Communication in Healthcare Settings

Rice University

COURSE
Rated 4.8 out of five stars. 82 reviews
Speak English Professionally: In Person, Online & On the Phone

Speak English Professionally: In Person, Online & On the Phone

Georgia Institute of Technology

COURSE
Rated 4.7 out of five stars. 5362 reviews
Lesson | Understand and Be Understood on the Phone

Lesson | Understand and Be Understood on the Phone

Georgia Institute of Technology

COURSE
Rated 3.7 out of five stars. 3 reviews
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

COURSE
Rated 4.7 out of five stars. 1281 reviews
Personality Types at Work

Personality Types at Work

University of Florida

COURSE
Rated 4.5 out of five stars. 346 reviews
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

COURSE
Rated 4.7 out of five stars. 498 reviews
Google IT Support

Google IT Support

Google

PROFESSIONAL CERTIFICATE
Rated 4.7 out of five stars. 76673 reviews
Leading Teams

Leading Teams

University of Michigan

COURSE
Rated 4.8 out of five stars. 1319 reviews
Leading People and Teams

Leading People and Teams

University of Michigan

SPECIALIZATION
Rated 4.7 out of five stars. 9148 reviews
Sales Training for High Performing Teams

Sales Training for High Performing Teams

HubSpot Academy

SPECIALIZATION
Rated 4.7 out of five stars. 489 reviews
Foundations of Positive Psychology

Foundations of Positive Psychology

University of Pennsylvania

SPECIALIZATION
Rated 4.7 out of five stars. 7556 reviews
Mediation and Conflict Resolution

Mediation and Conflict Resolution

ESSEC Business School

COURSE
Rated 4.7 out of five stars. 152 reviews

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