Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Build transferable skills that enable you to master effective communication in the workplace. Having strong conflict management and communication skills, and being adept at the art of negotiation, can directly translate to career success. Whether you are preparing to enter a new field, or advancing to the next level of your career, learning best practices to build a supportive and efficient work environment is a great way to demonstrate your value in any industry.

For customer-facing roles such as sales or remote customer service, being able to resolve conflicts, engage with diverse populations, and provide effective feedback are essential skills that are highly valued.

If you are shifting from a retail position to an entry level marketing job, you’ll benefit from having project management fundamentals and knowing virtual communication strategies.

No matter the industry, creative problem solving is always a highly sought-after skill. Although it can be difficult to quantify, you can demonstrate your abilities in many ways, including during the interview process. Basic computer skills and analytical thinking are also in demand, so having experience in those areas will be helpful for any role you choose to pursue.

Top transferable skills online courses, curated by Coursera

These courses and Specializations have been hand-picked by the learning team at Coursera

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Yale University

COURSE
Rated 4.9 out of five stars. 2976 reviews
Conflict Resolution Skills

Conflict Resolution Skills

University of California, Irvine

COURSE
Rated 4.3 out of five stars. 632 reviews
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

University of Colorado Boulder

COURSE
Rated 4.7 out of five stars. 1183 reviews
Improving Communication Skills

Improving Communication Skills

University of Pennsylvania

COURSE
Rated 4.7 out of five stars. 1281 reviews
Project Management: The Basics for Success

Project Management: The Basics for Success

University of California, Irvine

COURSE
Rated 4.6 out of five stars. 6936 reviews
Creative Problem Solving

Creative Problem Solving

University of Minnesota

COURSE
Rated 4.3 out of five stars. 1374 reviews
Communication Strategies for a Virtual Age

Communication Strategies for a Virtual Age

University of Toronto

COURSE
Rated 4.8 out of five stars. 1490 reviews
Initiating and Planning Projects

Initiating and Planning Projects

University of California, Irvine

COURSE
Rated 4.7 out of five stars. 12474 reviews
Personality Types at Work

Personality Types at Work

University of Florida

COURSE
Rated 4.5 out of five stars. 346 reviews
Introduction to Project Management

Introduction to Project Management

Coursera Project Network

GUIDED PROJECT
Rated 4.6 out of five stars. 1052 reviews
Giving Helpful Feedback

Giving Helpful Feedback

University of Colorado Boulder

COURSE
Rated 4.7 out of five stars. 498 reviews
Introduction to Public Speaking

Introduction to Public Speaking

University of Washington

COURSE
Rated 4.8 out of five stars. 946 reviews
Writing Professional Email and Memos (Project-Centered Course)

Writing Professional Email and Memos (Project-Centered Course)

University System of Georgia

COURSE
Rated 4.3 out of five stars. 220 reviews
Google IT Support

Google IT Support

Google

PROFESSIONAL CERTIFICATE
Rated 4.7 out of five stars. 76673 reviews
Excel Skills for Business

Excel Skills for Business

Macquarie University

SPECIALIZATION
Rated 4.8 out of five stars. 29438 reviews
Data Analysis and Presentation Skills: the PwC Approach

Data Analysis and Presentation Skills: the PwC Approach

PwC

SPECIALIZATION
Rated 4.7 out of five stars. 12662 reviews

Here are some additional interview courses for when you’re ready to begin the interview phase of your job search.

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